It was a nice place; the website didn't mention that neither parking nor breakfast was included in the room package.

Liked: Everyone was very nice and helpful.
Disliked: My room package didn't come with parking nor breakfast.

Liked: Great room with a view; excellent valet and customer service.
Disliked: No safe or mini fridge in the room; Wi-Fi not included.

The staff was outstanding. They were helpful, and made me feel like I was special. I also noticed they treated everyone else with respect and made them feel exceptional. Thank you for your employees!

Liked: All staff were wonderful, professional, cheerful and it was a pleasure being around each and eveyone of them.
Disliked: They were out of king size beds but it worked out OK.

Liked: Very clean; beautiful; great location and staff was over the top!

Superb

Had a pleasant stay!

Liked: I loved that it was clean and well kept. The staff was helpful and friendly. There was a restaurant and also full service coffee shop on site. The location along the river gave a great view from our room. I also appreciated how the staff quickly corrected a situation with our room that was a misrepresentation on booking.coms end.
Disliked: There was no spa which I’m pretty sure was advertised and I saw pictures of.

Poor

Very good

Exceptional

Superb

Liked: The place was clean and comfortable with a great location for the conference we were attending. The room was very small and said it had a balcony. One couldn't call that a balcony.

Very good

Exceptional

Exceptional