Poor

Liked: Rooms were good, came out for a snowmobiling trip and site never mentioned hot tub wasn’t operational which was the deciding factor to stay at pomeroy chetwynd so we could have stayed elsewhere and paid less,
Disliked: Hot tub didn’t work!,

We will stay somewhere else...

Liked: Beds and pillows lumpy and uncomfortable. Website stated pool was open but when we checked in it was closed.
Disliked: Beds, pillows, price for what you got, website is not accurate and up to date

Poor

Very good

Very good

Good

Good

It was OK

Liked: It"s hard to do a rating when over Christmas there was no housekeeping, and the place had no water for most of the day on the second day we were there....contacting the hotel during the day was impossible no matter how many calls we tried to make..nobody answered and we just cgot a recording to try later....which we did as well, several times - same result. We were trying to call back to see if the water had been restored....no answer meant a round trip of almost 50 k when answering the phone would have been easier. As it was, we simply stayed away all day and came home late at night...the water was back on. HOwver, we have stayed at the Pomeroy before...and the service and accommodations were great. This was a one-of we hope anyway.
Disliked: Bring able to find out what the status of the water was and not have a bloody recording telling us to call repeatedly...very aggravating. Otherwise, not all that bad.

It was OK

Liked: It"s hard to do a rating when over Christmas there was no housekeeping, and the place had no water for most of the day on the second day we were there....contacting the hotel during the day was impossible no matter how many calls we tried to make..nobody answered and we just cgot a recording to try later....which we did as well, several times - same result. We were trying to call back to see if the water had been restored....no answer meant a round trip of almost 50 k when answering the phone would have been easier. As it was, we simply stayed away all day and came home late at night...the water was back on. HOwver, we have stayed at the Pomeroy before...and the service and accommodations were great. This was a one-of we hope anyway.
Disliked: Bring able to find out what the status of the water was and not have a bloody recording telling us to call repeatedly...very aggravating. Otherwise, not all that bad.