Pocono Inn & Banquet Guest Reviews
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0.9 miles from Delaware Water Gap centre |
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Travis Thu, 12 December 2024
Very good
Brad Thu, 5 December 2024
Superb
Aisha Tue, 3 December 2024
Staff was friendly and helpful...
Liked: The pool and rooms were nice
Disliked: That it doesn’t have a big sign letting you know it’s the Poconos Inn
Maria Fri, 29 November 2024
Exceptional
Torres Thu, 21 November 2024
Was ok for one night...
Liked: Convenient location
Disliked: Could hear everything outside of the room
Kristina Wed, 20 November 2024
Absolutely NOT!!
Liked: I like that it had a pool & laundry room. That was pretty cool.
Disliked: Where do I begin. The hallway doors are unlocked all night so literally ANYBODY can walk right in. We ordered DoorDash for the kids and us but they forget utensils even thought we asked for some, we decided to ask the front desk because usually they always have we asked and she said no. While we were walking out they had 2 big boxes of utensils from Sam’s club. SMH!! The whole hallways smells like weed mostly at night. Then IM STILL WAITING FOR MY REFUNDABLE DEPOSIT…
Rebecca Mon, 18 November 2024
Pleasant
Liked: The staff was kind and amenable to requests.
Disliked: The "balcony" was a door to an outside standing space. Not what I expected. The indoor pool area looked like it hadn't been cleaned much with green stuff growing on the glass doors...and when we asked staff to turn on the heat we were told it would take several hours to feel the difference. They should warm the space....the pool water was really cold.
Richard Wed, 13 November 2024
Good
Georgette Tue, 5 November 2024
Very good
Liked: I liked that it right off of route 80. The water pressure in the shower was awesome and the water was nice and hot. The room had good lighting and the a/c unit was easy to use and worked well. I also liked that it was quiet. There were no disturbances. The front desk workers were very helpful in offering places to eat and quickly accommodated us due to a problem we encountered. Having a Dunkin donuts next door was a plus.
Disliked: We just had one issue on the first night, the bedframe collapsed which caused the mattress to sink in when we laid down to sleep .Turns out that a bolt was missing from one leg that supports the frame and was on the floor and there was a second leg that also had a bolt loose. We called the front desk and was told maintenance was not available at that time of the evening, however they apologized and put us in a different room. We very much appreciated that. Also, the mattresses were a bit too firm We're 60 year olds and our bodies were a bit sore after waking up.
Delin Sun, 3 November 2024
Nice place to stay compared...
Liked: Location and price
Disliked: Flooring