PLAZA Premium Columbus Bremen Guest Reviews
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1.9 miles from Bremen centre |
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Nicole Sun, 5 January 2025
Short but nice stay
Liked: Clean and the room was nice
Disliked: The location, close to the train station
Paula Sun, 5 January 2025
Ok stay
Liked: The location. The online check in. The mini kitchen available.
Disliked: The virtual key did not work always. Some of the sheets were a bit dirty.
Mohammed Fri, 3 January 2025
Bad
Mohammed Fri, 3 January 2025
Bad
Mohammed Fri, 3 January 2025
Disappointing Experience
Liked: - Semi-quiet - the furniture still look new- very good location
Disliked: I booked my room for five days, and unfortunately, it has not been cleaned even once. After a glass shattered on the floor—especially concerning since I have children with me—I called to request housekeeping. Ms. Boyaz, whom I believe is the reception manager, informed me that I must hang a tag on my door at 6 AM to have my room cleaned. I understand and respect the hotel’s procedures.When I attempted to discuss this issue and explore alternative cleaning times, Ms. Boyaz abruptly shifted the conversation to my one-night extension, asking if I would be paying for it immediately. I explained that my need for housekeeping was directly related to my intention to stay another night, but instead of addressing my concerns, she hung up the phone on me. When I inquired about why the call was disconnected, she dismissively responded, “I don’t want to discuss that with you. NOW, do you want to extend or check out?!”This level of unprofessionalism and rudeness is completely unacceptable. Despite my polite demeanor throughout the conversation, I was met with indifference and a lack of support. Ms. Boyaz's behavior has significantly tarnished my experience at the hotel.
Manvir Thu, 2 January 2025
Very good
Matthew Thu, 2 January 2025
Very good
Gabriela Mon, 30 December 2024
Superb
Philippe Mon, 30 December 2024
Convenient when travelling by public...
Liked: Conveniently located in front of the railway station. Good room. Friendly staff. Good breakfast.
Disliked: The eggs were cold at breakfast.
Aleahim100 Sun, 29 December 2024
perfect location
Liked: The hotel's location is fabulous. It is opposite the train station and bonus there is a tram from the hotel to the airport and to the university. The Christmas market/old town center is no more than 10 minutes on foot. Large rooms, friendly staff and generous breakfast including prosecco.