Pine Lake By Diamond Resorts Guest Reviews
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Write a review
Helen Sat, 2 November 2024
On a positive note good...
Liked: Location and staff friendlyHad an issue with cooker/Oven and staff addressed straight away unable to rectify and we were given a complimentary meal in restaurant that all family enjoyed.
Disliked: The lodge wasn’t as clean as expected had stayed there many years ago and even though that lodge was older and not refurbished it was a lot cleaner than the one we stayed in this time This time we had dirty pots in cupboard lots of dust around the edges paper toilet paper behind bin in bathroom just hadn’t been checked through.On going work on the site lodges being refurbished would be nice if workmen hadn’t of started drilling and banging before 9am in lodge next to us
Helen Thu, 31 October 2024
Good
Julie Wed, 30 October 2024
Superb
Nathan Wed, 30 October 2024
Great location, decent price
Liked: Decent size and clean
Disliked: No food available, bar closed v early
Jenna Wed, 30 October 2024
Great! Will definitely return!
Liked: Lovely lodges, great facilities. Clean and spacious with everything we needed for a two night stay.
Danielle Wed, 30 October 2024
It was fine. Nothing to...
Liked: Good size. Good water sports. Good price. We had a good weekend.
Disliked: A bit run down. Smelt old and foisty. The sofa bed really wasn’t comfy as a sofa. It was broken. We had to have the bed unfolded so there was somewhere comfortable to sit. The swimming pool and changing rooms weren’t clean at all.
Philip Wed, 30 October 2024
Terrible on the second night...
Liked: Location was fine and quiet.
Disliked: The initial smell of stale food / mustiness. The fact the only after paying for the property were we advised there were no chefs available for food in the restaurant. Then after having to cook food in the lodge, we experienced a flood from the kitchen sink. The engineer who came out, could not fix the issue and commented it had been leaking for a long time before our more serious flood. The 2nd toilet took at least 10 minutes to fill. Essentially this property was unsuitable for rental. I await a response to my formal complaint (which so far has been ignored). I expect a 50% refund of the total cost as I feel one of the two nights was a complete write off.
Joyce Tue, 29 October 2024
We absolutely enjoyed our stay...
Liked: We were placed right on the edge of the lake & our lodge was really big & spacious. It was clean & the kitchen was so well equipped. Absolutely everything was catered for.
Disliked: There was nothing I didn’t like about the property.
Lesley Tue, 29 October 2024
Fabulous place to stay, would...
Liked: Good location - fabulous views by the lake. Adequate accommodation.
Disliked: Bed linen wasn’t as clean as I’d like.
Joesph Tue, 29 October 2024
Good