Superb

We really had great time...

Liked: It was Neat clean Amenities were good Staff was very nice and friendly and helpful

The perfect place for our...

Liked: We have been staying at the Pillar for over 20 years. It will always be our choice when visiting Niagara on the Lake. The staff is very friendly and professional. The grounds are always keep clean and up dated. The rooms are clean and the beds are very comfortable. The food is great and the spa provides the relaxing atmosphere your expect. We will be back next year. :)
Disliked: n/a

Exceptional

Over priced freezing hotel with...

Liked: Not much
Disliked: First of all, I booked one single bed and the front desk didn't even acknowledge that concern. Plus he smelt like body odor. The hotel was very cold, the food wasn't that great. And the hotel staff walked in the room while myself and my wife were in the shower. They asked for a turn over! We just checked in!. For someone who has never been there before I didn't know you had to pre book massage therapy weeks in advance. So nothing was available. So we paid almost 800 to swim in a hot spring. The outdoor pool was freezing! We ended up checking out that night. Didn't even stay the night!

Overall it was a great...

Liked: The Spa was fantastic, one of the highlights for sure! The Pool was very nice as well and it was great that it was heated enough to be in outside as well! The Cannery was incredible, amazing food, amazing service, the restaraunte itself was beautiful!
Disliked: I thought the room it self could have been nicer for the price. The fire place didnt work even though maintenance came and tried to fix it, the bed was very very firm, the pillows were ok, the bathroom I just expected to be nicer for the cost of the room.

Exceptional

Exceptional

Disliked: Inside swimming pool was too cold

Superb