Such a pleasant and lovely...

Liked: Location and charm
Disliked: Liked everything

Exceptional

We had an enjoyable day...

Liked: Breakfast was lovely. We stayed in the same room that we had last time. There was everything we needed.
Disliked: Nothing

Very pleased with the room,...

Exceptional

Superb

No frills, but still comfy...

Liked: It's a quirky place, a mix of old and new fixtures and fittings, which I really liked. Modern downstairs and older upstairs. Great location. Easy walking distance from the train station and all amenities, such as restaurants, river, parks, museums etc. The staff were friendly, and helpful but not always easy to find. Perhaps they were short staffed when we were there. The room was a good size. We had a family room, where I had the double bed and my friend and her daughter had the adjoining room with two single beds. I had to walk through it to use the bathroom, and the door hinges could've done with a little oil. My bed was comfy, as were theirs, and although the room felt a little chilly with I think single glazing, the duvets were warm enough, without needing an extra blanket. It was quiet. We weren't disturbed by other guests.The food at breakfast was good and enough but not very exciting.There were some games downstairs in a lounge area, which was nice to sit in with kids.
Disliked: The shower was not very strong. The breakfast had plenty to eat but not very exciting, and I had to get the staff from round the corner in the bar to get me a decaf coffee in the mornings as there was none available in the breakfast room. The toaster was really loud, and took ages to warm up, so we gave up! Couldn't always find the staff, for example, to find someone to serve at the bar in the evening, and no one at desk to checkout, as well as no bell or phone to attract attention at reception, nor a quick dropbox for the keys, which was odd.

Exceptional

Very satisfied.

Liked: It was a very nice property, outside and in. Nice decor, good facilities, comfortable and clean. My only complaint was that my window didn't open and there was no plug socket next to the bed. Otherwise it was fantastic, and the location is perfect. Right in the centre of everything! I would definitely stay here again and recommend to friends.