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AustraliaPhoenix Hotel Guest Reviews
Overall Average Score:
Pleasant (3.3 out of 5)
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Isabella Sat, 29 March 2025
Had a good stay and...
Liked: Room was clean and beds comfortable. Staff friendly and helpful. Good food.
Jeff Thu, 20 March 2025
Budget hotel,Fair price,Great breakfast, Staff...
Liked: Breakfast was great,Chef and staff in kitchen/bar was very helpful.
Disliked: Very disorganised check in,Nobody seemed to know where the key for our room was,if breakfast was included etc.Asked 3 people about breakfast and they said we should just turn up ,So we did Bedroom was tired and badly needed upgrading.
Paul Thu, 20 March 2025
Disappointing
Liked: Good breakfast
Disliked: Very tired décor
Michelle Tue, 18 March 2025
Exceptional
Robin Tue, 4 March 2025
Very dissapointing
Liked: The overworked lady behind the bar trying to do 10 jobs.
Disliked: A tired old mattress, shower that only just worked and a cold noisy room
Anna Fri, 28 February 2025
Exceptional
Liked: We will Definitely come again really nice and chilled
Julian Thu, 20 February 2025
Pleasant
Disliked: Paid for breakfast but didn't get breakfast as the chef was late.
Michelle Sun, 13 October 2024
Exceptional
Errington Thu, 10 October 2024
Good
Alexander Tue, 8 October 2024
Not very good ..freezing stay...
Liked: Landlord was pleasant and his staff
Disliked: Sadly no heating on a cold stormy night and windy whistling through very flimsy doors in room ..it was extremely cold during the night ..they should have advised the boiler wasn't working prior to arrival which they didn't... Room was clean and beds and breakfast was good. Landlord obviously tries hard to keep a hotel/inn service but I'm afraid it isn't working people expect more for their money now
