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Phoenix Hotel eef - (888) 323-5826
Phoenix Hotel, 517 39th Street, Brooklyn, NY -(888) 323-5826
Area: Brooklyn South - Red Hook
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2.55
HOTEL RATING: 
FAIR
2.55 out of 5 (990 Ratings)
5.6 miles from Brooklyn centre
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Hotel Description
This Brooklyn hotel is 10 minutes' walk from the 36th Street subway station and 40 minutes' to Times Square via the subway. Free Wi-Fi and parking are included. Phenix Hotel Brooklyn Sunset Park features guest rooms with a flat-screen cable TV and an private bathroom. The rooms are air conditioned and have wood flooring. The Phenix Hotel Brooklyn Sunset Park offers 24-hour front desk services. Vending machines are on site. Several restaurants are within walking distance from the hotel. Barclay's Center arena is 20 minutes' journey via the subway. The Botanic Garden and Prospect Park are also 20 minutes' via the subway.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Italian
` Portuguese
` Spanish
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` Body thermometer available
` Daily disinfection
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available

Phoenix Hotel Guest Reviews

Overall Average Score: 
Fair (2.55 out of 5)

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3

Pleasant - 3.0 out of 5

Kalman Thu, 14 November 2024

Pleasant

1.5

Poor - 1.5 out of 5

Alla Tue, 12 November 2024

I cannot recommend this hotel...

Liked: Hi, I’m moving hotel Friday on first around 10:30 11 PM. I am pay for this and we step out I pay for seven days but we step out on Thursday night and I would like you to give me money back for night on Thursday because we never sleep in the hotel.
Disliked: It’s not convenient service never was done properly. I have to always ask them to give me fresh towels and every single cut necessary and

1

Poor - 1.0 out of 5

Ana Sun, 10 November 2024

Poor experience, I would not...

Liked: Acceptable location, but nice view to the New York skyline, good bed.
Disliked: Very poor facilities, the door from our room was very old and was not closing properly, the shower was dripping only, we've been struggling to take a shower, let alone washing my long hair as it was impossible. The towels provided in the bathroom were so old and thin that you could see through it. There was a big gap between the wall and the air conditioning box, you could see outside, luckily outside was not cold, otherwise it could have been a big problem. The only thing in the room was the TV, there was no coffee, no fridge, nothing else.

0.5

Poor - 0.5 out of 5

Edsheda Tue, 5 November 2024

Never again

Liked: I didn’t stay yes I checked in but once I sent my room I walked right out it had roaches crawling all over the room didn’t look clean. I so I went back to front desk and ask to cancel I told them I want my money back he asked why I told them the hotel is dirty and has roaches all over plus it don’t look like the pictures online

4

Very Good - 4.0 out of 5

Robert Sun, 27 October 2024

a very decent hotel

Liked: The hotel was quite a bit better then I had expected after reading the comments. The staff at the receiption were friendly and helpful, The room very decentwith a view towards Manhattan. the location too is fine, just off a friendly part of Brooklyns 5th Avenue, where shops and some friendly bars are located (I dont know very much in Brooklyn)From the Subway 5th Av/36St its an easy 7 minute walk

4

Very Good - 4.0 out of 5

Isabella Sun, 20 October 2024

Basic hotel, one night before...

Liked: Was a great price, booked early, view from bedroom spectacular!
Disliked: Not the cleanest, very basic, but bed clean

0.5

Poor - 0.5 out of 5

Tchenny Fri, 18 October 2024

The maximum should be $50...

Liked: Nothing is to be like about this Hotel!!!One night should be $50 maximum!!!I repeat don’t wast your money on this hotel!!!Room is as big as a bathroom, room stink, sheet is dirty, dust everywhere, tv barely works, small fridge barely works, the biggest problem is the nonsense cost for one night!!! Sometimes they have the audacity to ask $500 per night, remind you this hotel used to be a shelter for migrants, again don’t wast your money on this shelter…
Disliked: Nothing is to be like about this Hotel!!!One night should be $50 maximum!!!I repeat don’t wast your money on this hotel!!!Room is as big as a bathroom, room stink, sheet is dirty, dust everywhere, tv barely works, small fridge barely works, the biggest problem is the nonsense cost for one night!!! Sometimes they have the audacity to ask $500 per night, remind you this hotel used to be a shelter for migrants, again don’t wast your money on this shelter…

0.5

Poor - 0.5 out of 5

Teddee Tue, 15 October 2024

Do NOT recommend. Terrible experience.

Liked: Nothing went well. I liked nothing about this place.
Disliked: I didn't like that the front door handle was broken. The glass separating check in desk from customer was too thin to even hear someone speak. There was a lot of garbage in the lobby area. It was filthy. Looked like maybe they were using part of it to store things.

4

Very Good - 4.0 out of 5

Chamberlain Sat, 12 October 2024

Very good

Liked: Reasonable price, just needed a base to sleep. Reasnoble location 10 minute walk to metro station with both local cal and express trains to the city.
Disliked: Don't expect any extras it was a comfortable basic hotel.

3

Pleasant - 3.0 out of 5

Madinakhon Fri, 11 October 2024

Pleasant

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Phoenix Hotel 517 39th Street, Brooklyn, NY