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Phoenix Hotel Brooklyn Sunset Park eef - (888) 323-5826
Phoenix Hotel Brooklyn Sunset Park, 517 39th Street, Brooklyn, NY -(888) 323-5826
Area: Brooklyn South - Red Hook
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BOOK ONLINE OR CALL - (888) 323-5826
2.55
HOTEL RATING: 
FAIR
2.55 out of 5 (974 Ratings)
5.6 miles from Brooklyn centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Brooklyn hotel is 10 minutes' walk from the 36th Street subway station and 40 minutes' to Times Square via the subway. Free Wi-Fi and parking are included. Phenix Hotel Brooklyn Sunset Park features guest rooms with a flat-screen cable TV and an private bathroom. The rooms are air conditioned and have wood flooring. The Phenix Hotel Brooklyn Sunset Park offers 24-hour front desk services. Vending machines are on site. Several restaurants are within walking distance from the hotel. Barclay's Center arena is 20 minutes' journey via the subway. The Botanic Garden and Prospect Park are also 20 minutes' via the subway.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Garden
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Designated Smoking Area
` Family Rooms
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Free WiFi
` Lift
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Thermometers for guests provided by property
` Face masks for guests available

Phoenix Hotel Brooklyn Sunset Park Guest Reviews

Overall Average Score: 
Fair (2.55 out of 5)

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2.5

Fair - 2.5 out of 5

Emely Sun, 8 December 2024

Passable

Liked: Staff is so nice and helpful
Disliked: Dirty

5

Exceptional - 5.0 out of 5

James Thu, 28 November 2024

Did the job and great...

Liked: Great value, great location
Disliked: Nothing

3

Pleasant - 3.0 out of 5

Venus Fri, 15 November 2024

Pleasant

Disliked: The elevator didn’t work at all and I had to go up by the stairs carrying my stuff it was the worst

4

Very Good - 4.0 out of 5

Pnice Fri, 15 November 2024

Very good

Liked: It was clean
Disliked: There was no microwave in my room, had to go to the lobby to warm up food

3

Pleasant - 3.0 out of 5

Kalman Thu, 14 November 2024

Pleasant

1.5

Poor - 1.5 out of 5

Alla Tue, 12 November 2024

I cannot recommend this hotel...

Liked: Hi, I’m moving hotel Friday on first around 10:30 11 PM. I am pay for this and we step out I pay for seven days but we step out on Thursday night and I would like you to give me money back for night on Thursday because we never sleep in the hotel.
Disliked: It’s not convenient service never was done properly. I have to always ask them to give me fresh towels and every single cut necessary and

1

Poor - 1.0 out of 5

Ana Sun, 10 November 2024

Poor experience, I would not...

Liked: Acceptable location, but nice view to the New York skyline, good bed.
Disliked: Very poor facilities, the door from our room was very old and was not closing properly, the shower was dripping only, we've been struggling to take a shower, let alone washing my long hair as it was impossible. The towels provided in the bathroom were so old and thin that you could see through it. There was a big gap between the wall and the air conditioning box, you could see outside, luckily outside was not cold, otherwise it could have been a big problem. The only thing in the room was the TV, there was no coffee, no fridge, nothing else.

0.5

Poor - 0.5 out of 5

Edsheda Tue, 5 November 2024

Never again

Liked: I didn’t stay yes I checked in but once I sent my room I walked right out it had roaches crawling all over the room didn’t look clean. I so I went back to front desk and ask to cancel I told them I want my money back he asked why I told them the hotel is dirty and has roaches all over plus it don’t look like the pictures online

4

Very Good - 4.0 out of 5

Robert Sun, 27 October 2024

a very decent hotel

Liked: The hotel was quite a bit better then I had expected after reading the comments. The staff at the receiption were friendly and helpful, The room very decentwith a view towards Manhattan. the location too is fine, just off a friendly part of Brooklyns 5th Avenue, where shops and some friendly bars are located (I dont know very much in Brooklyn)From the Subway 5th Av/36St its an easy 7 minute walk

4

Very Good - 4.0 out of 5

Isabella Sun, 20 October 2024

Basic hotel, one night before...

Liked: Was a great price, booked early, view from bedroom spectacular!
Disliked: Not the cleanest, very basic, but bed clean

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Phoenix Hotel Brooklyn Sunset Park 517 39th Street, Brooklyn, NY