Phoenician Resort Guest Reviews
Write a review
Write a review
Stephen Fri, 31 January 2025
Poor
Liked: Nice apartment
Disliked: Incurred a $35 charge cause I forgot to take the bins out. I think it was an unfair charge considering i left the apartment clean
Lee Thu, 30 January 2025
Exceptional
Liked: Building is beautiful, with so much character and charm, with the rooms still appealing to a modern standard, location is possibly the best in the GC, restaurants and cafes at your door, the beach even closer, you want a trip to remember, it will be impossible for the Phoenician resort to let you down, and the staff were so kind and will give you any deals if they pop up, plus your room key gets you a discount at a restaurant at the front.
Chelsea Wed, 29 January 2025
It was good
Liked: We absolutely loved the location!
Disliked: Our room had a funny smell and it did not look like the photos on Booking.com
Alice Tue, 28 January 2025
Exceptional
Liked: Great location, so close to restaurants and beach. Was very clean and quiet room
Paul Tue, 28 January 2025
Very good
Mark Mon, 27 January 2025
Very good
Liked: The Phoenician is situated in the heart of Broadbeach. You can do everything on foot from that location. The Phoenician itself has most resort facilities that you might want.
Lee Sun, 26 January 2025
Need upgrade asap
Disliked: Old and not maintained. Small outdoor pool
Sciobhan Sat, 25 January 2025
Exceptional
Liked: Location of the unit was perfect, also the unit itself was , clean, stylish, relaxing, comfortable. Made friends with the wild life and enjoyed both ocean and mountain views. Amazing day and night. Air conditioning worked very well, comfortable bed and friendly staff. The hotel atmosphere and decor is very impressive and welcoming , though I didn't swim on this visit the pool was very inviting and very pretty at night. I look forward to having the chance to stay there again
Disliked: There was a maintenance issue, staff organised maintenance the next morning, Was not something that would usually happen, and was fixed the next day. Only thing that day was I was woken up in the cosy bed earlier than planned and as maintenance was working I was unable to use the shower. Went out and by the time I had returned the job was complete. We also no matter how hard we tried we could not find our room number or connect to the internet , used my phones hot spot, however I suggest if you have the same trouble, take your device to reception and I am sure they will help you find your room number. Ours didn't come up on either phone, unsure why. However I had data I just used that. Didn't even miss my Xbox to be honest.
Amy Sat, 25 January 2025
Very good
Ivana Fri, 24 January 2025
Pleasant
Liked: Very good locationNice staff ( thank u Mira and Mladen)Ana was super nice at reception desk.Every room had AC which was really needed.
Disliked: A lot of things in the apt was brokenNot really clean at allWe even found paint buckets in the room which was dangerous for our kids.