Superb

Nice place to stay in...

Liked: The hotel was in a perfectly central location, everything was in a nice walking distance. The hotel itself was a very nice mix of the old parts of the building and newly renovated elements. The room was enough for 3 people for one night. We appreciated also to have been able to safely and easily store our luggage in the designated area after checkout, as well.

Exceptional

Spacious modern rooms in a...

Liked: Spacious, modern rooms in a prime location.Everything was in order, clean and as expected except for the complex and noisy air-con system that I had to turn on and off repeatedly to balancethe temperature in the room. Also, it was a bit noisy as the room faces the main street and the windows are not soundproofed.However, it felt quite overpriced for what it offered — we’ve stayed in other well-located hotels in Bilbao for less. That said, this was the only place with availability for the final night of our trip.The staff were diligent but not particularly friendly or welcoming. The overall vibe felt more business-oriented than geared toward leisure.Breakfast was okay, though not very warm. Convenient yes, but nothing memorable.

Very good

Liked: Ideal location. Front desk staff extremely friendly and helpful
Disliked: Room was small and no windows

Great location, great staff, really...

Liked: Staff was súper sweet and helpful
Disliked: Unavailability of, at least, hot beverages at night

Very good

Bilbao was a highlight of...

Liked: Very nice morning buffet breakfast. Excellent location. The staff is pleasant, helpful and knowledgeable. Nadia made sure I didn’t miss anything in Bilbao and Maria got every morning off to a nice start.
Disliked: Wish I had more time to bike along the river.

Convenient to everything

Liked: Terrific location. Close to the metro, restaurants and there are several markets within walking distance. Great communication from management.