Petit Palace Arana Bilbao Guest Reviews
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0.6 miles from Bilbao centre |
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Paul Tue, 1 April 2025
Great value for money and...
Liked: Excellent location
Disliked: Hotel could do with a facelift - needs an internal refresh, some of the flooring in the corridors was loose and could be a trip hazard.
Rea Fri, 28 March 2025
Superb
Andrew Sun, 23 March 2025
Great location and friendly staff....
Liked: Great location and friendly staff. Also good value.
Disliked: The rooms were a bit noisy from the creaky floor in the corridor.
Sanna Sat, 22 March 2025
Sanna
Liked: The location of the hotel was perfect. Tram going to Guggenheim museum just infront. And old town bars and restaurants very close.
Ana Thu, 20 March 2025
Lovely lovely lovely staff +...
Liked: Location and staff!
Disliked: Cleanliness and old
Hayri Tue, 11 March 2025
Bookable again
Liked: Hotel is in the center of old town. We go everywhere by walk. The reception people, Nadia and Mery, are very nice and kind. And they speak English good. They inform us everything for old town. Like as, where to eat, to drink, to see. We parked our car near to hotel to a public parking place. Hotel give us a %10 discount ticket for parking fee. The room is same in booking website. Room facilities are like a 4 star hotel. We asked form Mery a kettle and she gave one. However, someone cooked something in it and it had bad smell, we couldn't use it.
Disliked: Room and corridor base have wood surface. So they make a lot of sound while walking on them. At Night, this sound disturbed us.
Victor Mon, 10 March 2025
The beautifullll thing about this...
Liked: Great!!!!
Disliked: Nothing, everything was perfect.
Yasser Sat, 8 March 2025
You have to renovate urgently.
Liked: Location is great !
Disliked: the smell and the noisy floor
Yasser Sat, 8 March 2025
The hotel needs very urgent...
Liked: the location is one of the best.
Disliked: the smell in the room, first time the ozone machine smell was incredibly bad, i kept the window and the balcony doors open for 4 hours and the smell never gone away, i complained so they moved me to a good room on the first floor. then the second time i styed there was a terrible sewage smell in the room, i complained and they moved me to a ok room on the 5th floor, where if any one walk , the whole floor will shake and make a terrible noise.
Bernadett Fri, 7 March 2025
Exceptional