Poor

Liked: Great location, employees were very nice and excellent customer services
Disliked: Common restroom is so dirty.The hallway and room have bad smell. In Comparison to other hotels their restroom is super clean.

Very good

Very good

Wonderful stay, really good!!

Liked: Location is superb, the building is great and the staff are so helpful and friendly.

Location makes this hotel.

Liked: Breakfast was excellent, location was superb, staff were excellent.
Disliked: Room was low floor so a bit noisy late at night and early morning and AC was not great (but its an heritage hotel so to even get AC is probably a bonus!). One tip for people booking through booking.com is don't use booking.coms taxi service. It didn't show up and getting a reply out of Booking.com is disastrous. This has nothing to do with the hotel thought so book the hotel, just not through booking.com!

Exceptional

Exceptional

Good

Liked: Location
Disliked: Outdated rooms

For the complete Porto experience,...

Liked: Unique location, well-appointed interiors while maintaining heritage exterior. But the real excellence is the staff, courtesy and efficiency with an eye on the details.
Disliked: Cannot fault the property on anything!