Excelent

Liked: Excelent location – Plaza Mayor - , plus amenities – a cozy great little spa – charming restaurant and above all higly professional as well as intuitevely responsiveand efficient staff !PS – Warm thoughts for Ruben, Guzman, Sose Miguel, Lucia, who gracefully orchestrated a small sweet surprize for our personall aniversary making our stay in Madrid even more matched and memorable as we hoped for .Denissa Isabel & George

My stay at Pestana Hotel...

Liked: I was captivated by the beautiful decor, which perfectly balanced elegance and comfort. Every corner of the hotel seemed thoughtfully designed, creating a space that felt both stylish and welcoming.The warm, cozy atmosphere made it feel like a home away from home. There was a sense of peace and comfort throughout the entire property.The staff were exceptional — incredibly friendly, attentive, and always ready to help with a smile. From check-in to check-out, they went above and beyond to ensure my stay was seamless and enjoyable. Lastly, the hotel’s amazing location was the cherry on top. Everything I wanted to see and do was just a short walk away.
Disliked: There was nothing I didn’t like. I had a lovely stay.

Clean, with excellent location for...

Liked: Location rooms

Fantastic

Liked: Breakfast excellent, staff so helpful, location great
Disliked: Bedroom was a little too small

Exceptional

Liked: Amazing location,staff, and facilities.

I am super satisfied.

Liked: Very helpful and friendly staff.
Disliked: Location is great food is delicious!!!

Superb

Exceptional

Very good

Liked: Perfect location and staff absolutely great.
Disliked: We were in room 119 which was next to cleaners staff room and the noise from the door opening and closing on a regular basis became very annoying.