Exceptional

Pleasant

Liked: View of the lake and location close to downtown and the market on Saturday morning.
Disliked: The hotel left me a voicemail while I was at a funeral. They hadn't reached me yet and so removed my personal items and medications from my room because there records said I was to check out a day earlier than what I'd booked on booking.com. when I showed them my confirmation they realized an error had been made. They gave me a meal voucher. I didn't appreciate them touching my personal things and medication.

Very good

Very pleasant.

Liked: Greatly appreciated the soap/shampoo/conditioner dispensers which save on plastic and on the contents. Also great to see a recycling bin in the room and a reusable water bottle with non-chlorinated water in it. Front desk folks were really kindly and helpful. Food, view and staff at the Merganser and the breakfast cafe were really good.
Disliked: The band played until late and kept us awake. We also couldn't turn off a noisy fan in the room and finally called the front desk to have them throw a breaker to turn it off - which they did.

Superb

Very good

Exceptional

Poor

Exceptional

Liked: We enjoyed the stay completelyStaff were very polite and helpful and accommodating