Exceptional

Refined and secluded amid Manhattan...

Liked: Staff are warm and professional. Hotel vibe is calm and inviting. Location to MSG and Penn is fantastic
Disliked: Miss the macarons at turn down, but always love the slippers.

Very good

Exceptional

Disliked: i asked for a taxi and was told that they could´nt get one because it was snowing

Superb

Exceptional

Terrific hotel in a wonderful...

Liked: The Pendry is located right in the heart of the wonderful area around Hudson Yards on the West side. Can't say enough about how this area is clean, quiet (relatively), and FULL of great places to eat and shop. The Whole Foods steps away from the front entrance is a great bonus, but really, you can find just about anything within a short walk or subway ride. Penn Station is a block and a half away, as is the Hudson Yards station in the other direction, and we used both to get everywhere in NYC during our weeklong stay. The staff is as polite and wonderful as I can imagine a staff group being. They are respectful to levels that sometimes seem "too much," honestly (for example, it seems they have a policy that no staff member will ride on an elevator with a guest, like EVER, and while I get it, that's really not a big deal, right?). Anyway, I just can't say enough good things about this hotel. The rooms were spotless, with daily housekeeping service including turndowns at night. Traffic noise was only occasionally noticeable.
Disliked: There were a couple of minor mechanical issues in our room during our stay (safe wouldn't lock, drapes didn't close well, for example), but they were fixed immediately upon alerting the front desk. Aside from that, the hotel is not cheap, but given all of the above, I didn't mind overpaying as much as I thought I would!

Superb

Exceptional