PEMBRIDGE PALACE HOTEL Guest Reviews
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Carlos Sat, 8 February 2025
Good
Barbara Fri, 7 February 2025
Very good
Liked: The staff were excellent and lovely. We checked in very easily. The hotel was spotless and very inviting
Disliked: The door on our room was faulty. I complained and we were offered the door to be fixed or a room change. We took the room change. We were shown 2 rooms, the rooms were slightly smaller and had a smaller bed than our original room. I asked if we had been down graded and the lady said no.The shower was awful, you could not control the water temperature it was either cold or scolding hot. The shower was very basic, which let down the whole hotel experience.
Lasitha Fri, 7 February 2025
Value for money
Liked: No frills but Adequate facilities Economical Good breakfastGreat staff at reception My room had a detached bathroom but they advertise this and provide bathrobes
Disliked: NA
Melanie Thu, 6 February 2025
Excellent value in the centre...
Liked: Beautiful, well kept and clean
Lucinda Thu, 6 February 2025
Superb
Liked: The staff were amazing and the hotel was beautiful. It was located close to many transport routes too.
Disliked: It looked like toothpaste or mouthwash was on the side of the sink. It was only noticeable when sitting on the toilet, so I can see how the cleaning staff may have missed it. But other than that it was very clean.
Skripkin Wed, 5 February 2025
Good
Vasilios Wed, 5 February 2025
Great location and value for...
Liked: The single room size is small. Still, I consider the value for money good, given that the room was clean and the staff was very helpful. The location was also great.
Disliked: Small room size, but you can't change that.
Georg Tue, 4 February 2025
Very good
Kerry Tue, 4 February 2025
I will return should the...
Liked: The staff were very helpful and friendly and the standard of the room was very good and I would recommend this hotel to my friends
Disliked: Nothing really
Jen Mon, 3 February 2025
We love London
Liked: Excellent hotel really good vibes. Staff were fantastic attentive friendly and helpful. Beds were the comfiest we've ever slept in. Nice bathtub. Smart TV so we could sign into Netflix and Disney+. Nice outdoor area with water features. Excellent location close to tube station and high street loads of restaurants very safe area
Disliked: Couldn't get a glass for my wine I brought for the room but hardly the end of the world