Overall great!

Liked: Quiet. Flexible staff. Not so strict by the rules.
Disliked: Room cleaning was not included? Something like that in the fine print.. I’m paying a lot, I expect the room to be cleaned and fresh stocked every day.

Enjoyable

Liked: Nice and quiet away from the hustle and bustle.
Disliked: I was just a bit disappointed when we check in the holding deposit was very excessive for a one night stay. $400 is way too much and then to hold it for 10 days was not great.

To receive better service, don't...

Liked: The pool and hot tub were an absolute delight after a day of hiking in October
Disliked: We booked 3 nites through Booking.com. Upon arrival we asked if our room was on the quiet side, we were told YES. However, our room was facing the parking lot and the highway :(. We returned to front desk to be moved to quieter side, but told they couldn't change it even tho there was vacancy, bcuz the rooms were allocated by Management earlier that day. Staff said there was nothing they could do until the next day. We have never been told this by any other hotel/lodge. Guest experience and satisfaction should be a priority. Given we had booked THREE nights, AND that they would want guests to return, It seemed a very poor 'system' to not allow front desk to help satisfy guests, let alone have put us in a nicer room to begin with. We were told by staff that 'Next time, we should book directly through them at the Lodge'. Our interpretation was if we had booked directly through the Lodge, we would have received better service. Wow, that was a shocker.

Very good

worth the money for a...

Liked: comfortable, spotlessly clean room, quiet location.
Disliked: na

Solid but a bit overpriced

Liked: Very convenient location, nice to have the kitchenette and access to the pool & hottub. Staff were friendly and helpful.
Disliked: For the price, I would expect a higher level of comfort in the rooms - robes, curtains (not just a roller blind), an area rug over the tile floor etc.

Superb

Superb

Good