Very pleasant but very isolated...

Liked: Evening meal was good staff very polite and informative
Disliked: Breakfast was poor left in so called hot plates which in fact did not retain the heat for the ingredients. Given the cost of Fifteen pounds each we refrained from any further breakfast dinning. We were advised that should we wish to obtain a fresh and hot breakfast then attendance in the dinning room at 8am was probably best. Room allocated on the second floor was not easily accessible for my partner who has mobility issues. Requirement to either use the car or book taxis if you wished to access lymington or the surrounding areas

Passive aggressive and incompetent staff,...

Liked: It looked as if it would be a nice hotel in the country, with a pool.
Disliked: We picked this hotel because it had a pool - the pool was out of order for our stay. Staff called me the day before our stay and quite bullishly tried to get us to commit to dining at the hotel and when I explained that we would decide when all our party was there, tried to tell me I should book because "there were only two slots left." When we checked in, we were asked what time we wanted breakfast and we said we were not sure and would again, ask our relatives when they arrived. However, as soon as we got to our room, the receptionist rang to say he had booked us in for 8am. We had specifically said we were not booking in early and cancelled that. When our party arrived, we changed this to 9.30. The worst thing though was that I was over charged for breakfast - they seemed to think three people had eaten two breakfasts each. Then we were constantly phoned after our departure about a bar bill I had already paid. They said that I owed them money and that my cousin also owed it - for the same drinks. This was refunded but the incompetence was extreme.

Pleasant

Very good

Exceptional

Liked: Beautiful hotel - booked again for Christmas stay . Cannot wait !

Just not my taste.

Liked: The location is fantastic
Disliked: Just not my type of hotel. I am sure people will love it, I like modern new hotels. This was an older style hotel. Very rigid in dinner policies. I couldn’t get dinner because I hadn’t booked. I to really push to try and get a sandwich for dinner.

Excellent stay,very relaxing and.the staff...

Liked: Breakfast was excellent, location excellent r s
Disliked: The bath and shower needed attention .

Will not stay again.

Liked: A very unique property full of character. Lovely grounds.
Disliked: The bedroom smelt a little musty as though no one had used it for a while. We were there for 1 night only. We were not happy that the continental breakfast was the same price as a full one.

friendly hotel good food and...

Liked: staff were very professional and friendly
Disliked: the pool and the lounges.. the meals were good and the room lovely