Pasea Hotel and Spa Guest Reviews
Write a review
2.0 miles from Huntington Beach centre |
Write a review
Ashley Thu, 2 January 2025
Superb
Vaida Thu, 19 December 2024
Beautiful hotel, outstanding service, noisy...
Liked: The staff was outstanding.
Disliked: Nobody warned us that the ocean front room is super noisy from cars and the bar downstairs partying all night.
Frank Mon, 9 December 2024
Perfect weekend in an amazing...
Liked: The staff was amazing..!!
Disliked: Perfect views and location
Patrick Sun, 8 December 2024
This place is AWESOME
Liked: The view, and the staff were amazing. Everything was clean and comfortable
Disliked: Walking into a room at 7pm in December with the AC on full blast 62°. Brrrr
Kinga Mon, 2 December 2024
Not recommend
Liked: Location
Disliked: **Review:** I chose this hotel to celebrate my mom's birthday, hoping for a memorable experience as she traveled all the way from Europe to California. Unfortunately, our stay was far from the luxury and hospitality we were expecting. I contacted the hotel in advance to ensure everything would be special for her birthday, and they assured me it would be taken care of. However, upon entering our room, there was absolutely nothing prepared for her celebration. To make matters worse, the room was extremely noisy, likely due to a broken pipe or AC issue. I had to request a room change twice before they finally moved us. No one from the staff offered to help us with our luggage, so we had to move everything ourselves. That evening, we had a birthday dinner at the hotel's restaurant. Despite notifying them in advance about the occasion, they didn’t even offer a candle or any acknowledgment. I messaged them about this disappointing experience, and they promised to send a dessert as an apology, but it never arrived. The hotel also claims to be dog-friendly, but this was not our experience. Service dogs are not allowed in the restaurant, so we were forced to sit outside, and they are also restricted from the pool area. Despite calling ahead to ensure my service dog would have amenities, there was no bed or any preparation for him. This stay was disappointing on multiple levels. The lack of attention to detail, poor customer service, and failure to deliver on their promises make it clear this is not a luxurious resort. They don’t prioritize their guests or care about special requests, making it a place I would not recommend.
Silvia Sat, 30 November 2024
Exceptional
Susan Tue, 26 November 2024
Exceptional
Allison Thu, 21 November 2024
Exceptional
Sandra Mon, 18 November 2024
My husband and I came...
Liked: Well maintained overlooking the ocean. Very close to shopping and restaurants very clean.
Disliked: Nothing really
Gilbert Mon, 28 October 2024
I don’t think I’ll be...
Liked: Location was good
Disliked: Room… pillows were terrible. There was a wedding downstairs from us and the music was on going until 2am.