Exceptional

great

Liked: rooms are tidy
Disliked: the noise across the road

Exceptional

Very good

Very clean, friendly and helpful...

Liked: I loved the small balcony and the coverage outside. It did rain a little while we stayed there overnight. I would definitely stay there again.
Disliked: The fact that parking was not part of the already per night rate. $35 is quite costly for a parking space.

Fine but not at all...

Liked: Good size room and spa bath was lovely (although noisy!). Kitchen facilities good and the bed was comfy. Room was clean and housekeeping changed towels and made the bed daily.
Disliked: Air conditioning in our room didn’t work and it was very warm. Staff didn’t seem too bothered and just gave us a standing fan which didn’t make any difference. Would’ve preferred a bit more of a solution - gave up trying to sort the issue in the end. Staff weren’t very responsive and difficult to locate at times. They also charge $35 a day for parking which is not advertised until after you book. Someone even parked in our reserved spot despite us paying and we had to move. Opening the bar in the evenings would probably liven the place up, just seemed very quiet and nothing going on the whole time. It was fine for a place to stay if you’re not spending much time in the room but absolutely not the kind of service and facilities you would expect from a 4 star hotel!

Disappointing

Liked: View and space
Disliked: The aircon wasn’t working and it was super hot in room. The toilet was stinking even though it looked cleaned

Superb

Liked: Good location. Quiet hotel.

Exceptional