All-around excellent

Liked: Clean, comfortable, and with friendly and helpful staff. The hotel is centrally located, less than 3 min walk from the market square. The breakfast is excellent, the hotel restaurant (the Plaza Grill) likewise, and the bar is cosy.
Disliked: Not the cheapest option in Trier, but you get what you pay for.

Very good

Superb

Great atmosphere and food

Liked: The restaurant, the atmosphere, the location and staff

Very good

Good base for visiting Trier,...

Liked: Easy parking, room and bathroom fine, decent breakfast, quiet location but close to the sights.
Disliked: Popular with coach tour groups, so breakfast can get busy.

Very good

Liked: We love the location and the room - For the price of the room the wellness area should be inclusive or less expensive.
Disliked: The breakfast is average comparing 5 years ago.There is a need for a larger selection of fresh bread and fresh fruits.

Public areas nice. Shame about...

Liked: The location.
Disliked: Room had a foul smell. Drain issue from shower and toilet. Air conditioning wasn’t working as it ought. For a supposed 4* property, instant coffee and a kettle rather than a decent capsule or ground coffee solution was a disappointment.

Very good