We wouldn't hesitate to recommend the PK Plaza, our 1st time here and hopefully not our last. One night stay for the Gladys Knight Farewell Tour 02/07/24. Luke has been a bonus to this hotel. I've dealt with him regarding several changes in my confirmation booking. He swiftly, professionally and with a friendly manner deals with any hiccups or rearranging with ease. The hotel is amazingly clean and modern, very comfortable and is in a prime location for all your city needs. Well done team, thanks from my sister and I. (Sunderland)

Liked: Cleanliness;warm, friendly staff and well situated in the city for everything one is interested in.
Disliked: Strange approach to underground hotel parking and accessing the entrance via an intercom buzzer, especially for senior citizens being newbies to the daunting city. Maybe a good call to highlight this to future clients that are not familiar with the hotel, especially from other UK cities.

Great hotel; lovely sized room; friendly staff.

Liked: Staff really friendly.
Disliked: Nothing.

Breakfast was excellent; hotel validated car park ticket so we only paid half price.

Liked: Staff were very polite and helpful and room was comfortable which made our stay very pleasant.

Superb

Liked: Location & friendliness/efficiency

Decent stay

Liked: Decent hotel, good location for city centre, rock city or train station! Pretty comfortable and secure.
Disliked: Room a bit outdated and cold. Quite noisy location at the weekend!

Amazing location and beautiful room...

Liked: Great central location and ultra clean. Room was super comfy and all staff very helpful.
Disliked: N/ A

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Superb