We wouldn't hesitate to recommend the PK Plaza, our 1st time here and hopefully not our last. One night stay for the Gladys Knight Farewell Tour 02/07/24. Luke has been a bonus to this hotel. I've dealt with him regarding several changes in my confirmation booking. He swiftly, professionally and with a friendly manner deals with any hiccups or rearranging with ease. The hotel is amazingly clean and modern, very comfortable and is in a prime location for all your city needs. Well done team, thanks from my sister and I. (Sunderland)

Liked: Cleanliness;warm, friendly staff and well situated in the city for everything one is interested in.
Disliked: Strange approach to underground hotel parking and accessing the entrance via an intercom buzzer, especially for senior citizens being newbies to the daunting city. Maybe a good call to highlight this to future clients that are not familiar with the hotel, especially from other UK cities.

Great hotel; lovely sized room; friendly staff.

Liked: Staff really friendly.
Disliked: Nothing.

Breakfast was excellent; hotel validated car park ticket so we only paid half price.

Liked: Staff were very polite and helpful and room was comfortable which made our stay very pleasant.

excellent

Liked: the room and service was excellent.
Disliked: nothing

Exceptional

Pleasant

Comfortable clean hotel

Liked: Hotel reception clean and welcoming. Room was comfy warm and spotless. Breakfast was faultless really enjoyed our stay. Close to city centre. Staff were professional, knowledgable and super helpful

Very good

Exceptional

Nice stay

Liked: Very comfortable beds, excellent location, clean.
Disliked: Green light in room is annoying. Very loud music from bars nearby

Exceptional

Liked: Conveniently located and all staff were so helpful and smiley.

Would stay here again!