Park Plaza London Waterloo Guest Reviews
Write a review
Write a review
Lauren Mon, 10 March 2025
Very good
Alina Mon, 10 March 2025
I’d recommend it!
Liked: Very nice and clean hotel, good room service and the location is very central.
Paulina Mon, 10 March 2025
Superb
Hippolyte Mon, 10 March 2025
Immaculately comfy but what are...
Liked: In terms of comfort, you can't do better than this. Beds and cushions were perfect and the room was quite spacious.Hospitality, services and welcoming is on point.
Disliked: In our room (twin bed basic room), lights were only controllable from side panels (one next to each bed and one at the entrance). Those light controls are juste awful because you can't adjust it to your wanting. You can't choose which lights to turn on or off. I was trying to sleep but my friend wanted to stay on his phone so we put the "mood" setting for him to have a bit of light. At first it was good but still quite bright and there were no lower settings. Suddenly 10min after, the glass decorated wall lights up itself and we can't get to turn it off. We had to just turn the full lights off. Next morning, we turn the mood setting on again, the glass wall lights were on and 20min after it just turned off itself. Basically, these lights settings were incomprehensible and rather uncanny. It be better to make it more adjustable or have some normal bedside lamps/interruptors.Be aware that you have to reserve the pool hours in advance if not you won't be able to use it ! (Good system to stop having too many people but quite unpleasant if you're staying overnight).
Sarah Mon, 10 March 2025
Good
Disliked: I didn’t like how dark the bedrooms were and no colour or pictures at all, was all a bit depressing. In certain lights as well you could see several marks on the glass panels in the wall. Must be a nightmare to keep clean with how dark it all is.
Edward Mon, 10 March 2025
Perfect four nights in a...
Liked: When I checked in Alessia and Mery were on the front desk, and Alessia saw to us. We had an amazing chat and I felt so welcomed. Alessia asked for my individual needs, and made sure she found a room that was perfect for us. The view absolutely wowed us. I cannot thank Alessia enough for her kindness and friendliness.
Annemie Mon, 10 March 2025
fantastic!!
Liked: Location near Westminster. Nice view from our room on the 6th floor. 'Solid and noiseproof' room, nicely decorated, comfortable bed and bathroom! And very nice, helpful staff! Highly recommend this hotel!
Disliked: Breakfast was very, very loud and crowdy, sitting very close to eachother
Denis Mon, 10 March 2025
Exceptional
Claudio Mon, 10 March 2025
Not worth the money but...
Liked: I liked the view
Disliked: The conditions of the furniture and cleanness of the bathroom
Maria Mon, 10 March 2025
Exceptional