Park Plaza London Riverbank Guest Reviews
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Write a review
Cheryl Wed, 20 November 2024
Elegance. Location great, restaurant amazing....
Liked: Location greatI had River View”. Just. Beautiful!
Bayan Tue, 19 November 2024
Superb
A Tue, 19 November 2024
Superb
Salman Tue, 19 November 2024
Bad
Kaz69 Tue, 19 November 2024
Awesome - our new fave...
Liked: Absolutely loved this hotel and everything about our stay - and it most definitely has become our favourite place to stay in London. The location on Albert Embankment is fabulous and a great walk to and from in either direction. The one bed apartment with kitchenette and river view was a treat and has probably spoiled us for booking any other room as it was amazing. We were treated to a lovely sunset over the Thames on the night we arrived so it couldn't have been better. The staff were lovely, friendly and very welcoming. Can't wait to come back now!
Adam Tue, 19 November 2024
Exceptional
Liked: The linen was exceptional really soft
Amanda Tue, 19 November 2024
Was average, me personally I...
Liked: Location was great. Staff were helpful & friendly
Disliked: The room wasn’t clean enough. Rubbish left in the bins, dirt & fluff on the floor. Toilet was dirty
Sophie Mon, 18 November 2024
Excellent stay
Liked: Location was perfect! Staff were so friendly/helpful thought-out our whole stay. The room was great and the beds were comfortable!
Emmanuel Mon, 18 November 2024
It was lovely
Liked: All
Disliked: The fact there was no jacuzzi/hot tub
Rochelle Mon, 18 November 2024
Disappointing
Liked: Location, views and Taras was very polite and helpful on check in.
Disliked: Room was not cleaned well on check in (foundation splashes on mirrors and something spilt on sofa). Didn’t complain about this, however we had a real issue with the heating. It was broken and set on an extremely high heat. We have multiple calls and WhatsApp’s with reception throughout the night but it “couldn’t be fixed” because of recent changes to winter heating. There were no windows as we were on the top floor as it was so uncomfortably hot. We didn’t sleep barely at all. We complained again in the morning for the sake of anyone else but no one offered any support or reimbursement.