Passable

Exceptional

Disappointed

Liked: Location
Disliked: Housekeeping keeps forgetting to top up coffee / milk and sugar daily. Wifi is extremely bad. No daily complimentary water

Passable

Liked: The electric curtains in the room
Disliked: Before I booked I messaged the hotel stating it was for our honeymoon, and asked for a nice view of possible, I was then bombarded with emails regain upgrading for a room with view at a cost of £200 odd, I decided against it, as we're not local and the hotel was slightly out our budget anyway.Upon arrival we, wasn't greeted by a girl with two piercings in her nose, who spent so much time on the computer before acknowledging us we didn't even get a smile, I was listening to the guy being checked in same time as us being asked about his trip if it was a special occasion ect and they exchanged conversations either way, with us there was nothing, she gave us the key and sent us on our way, being our honeymoon we expected even just a heart shaped towel for our arrival at least, there was nothing! Obviously on the notes if added it was our honeymoon. for a 4* hotel I'm very disappointed. Our room faced the generator to the side of the property, we stayed in 210, I heard the neighbours having a room party until early hours! we ate dinner at the Ritz the evening we came to London which made up for the lack of service we received at this hotel the best bit was the electric curtains in our room, we wouldn't return again, we do have a trip planned in December but unfortunately we'll stay elsewhere as we didn't feel made Welcome at all. We opted out the eco clean glad. We did now just for the bottle of wine we got, which we didn't drink left in the room before we checked out.Very basic stay.

Superb

Beautiful clean hotel comfy bed...

Liked: The building was lovely interior design gorgeous Staff smart friendly and so helpfulRom was delightful clean comfy bed nice view can’t fault it Lovely pool and sauna etc too just a brilliant hotel should be 6 star x
Disliked: Nothing it was all marvellous and if travel to London again will stay again and tell family and friends if go zlondon and their budget allows stay at your hotel We loved it

We were 6 together, 3...

Liked: Clean, good beds and shower, friendly staff and good location

Very good

Good

Liked: Modern, good location and spacious room.
Disliked: Mouldy bedsheets and the room service is not worth the price and arrived cold.