Park Plaza Leeds, Leeds | ConcertHotels.com

Very comfortable room; very convenient for train station; would stay there again.

Overall enjoyed the stay and very convenient location.

Liked: Good service; nice room.
Disliked: Slight noise in the morning as walls possibly thin.

I was awake until 5.30 in the morning from the lifts going up and down. Then was woken at 7.30am by the builders next door. Not good sleep when you're 6 months pregnant. Was glad to get home for some sleep which was a shame as the shopping trip went out of the window.

Exceptional

Liked: Great hotel location, comfortable and clean room and a great breakfast!
Disliked: Nothing really comes to mind, onsite parking would be great but I guess that's a tradeoff with the location.

It was a good location...

Liked: Good location friendly staff and they did respond to our requests
Disliked: Room wasn’t set up right no water or coffee machine unlike the second room we booked and found hair in bath

Exceptional

Pleasant

Liked: The room was spacious and clean. The location was 5min walk from train station.
Disliked: The staff very unhelpful and not very friendly at the front desk on arrival and when I called down for room service to send me a bottled water to the room as I got thirsty at night they rejected the call 6 times. Until I just gave up, I did not want to walk downstairs in a nightie at 1.30am for water when they advertise they provide 24/7 room service! Clearly this is a lie. The online portal was out of service too. You couldnt use it to do anything such as order a drink.

Very good

Superb

Great location for an average...

Liked: Location was great, discounted a welcome bonus, the young guy on reception afternoon was really helpful and an asset to the hotel. Good breakfast selection.
Disliked: Poor quality mattress and pillows, only one robe in the room, not the biggest fan of a frosted glass toilet door. Room although a large size had definitely seen better days. Restaurant for breakfast has also seen better days