Exceptional

Superb

Very good

Liked: Staff and breakfast

Superb

Great hotel for a business...

Liked: The multi-lingual staff were welcoming and provided clear information when needed. The breakfast was excellent, with a large choice. The room was comfortable and quiet with good facilities. I had a room overlooking the courtyard.The location is quite good as long as you know you'll need to walk a few minutes to the nearest S-bahn or U-bahn. There's a Lidl very close if you need it. There were a lot of people staying there apparently on business, it would seem like an ideal hotel for that. For some people on holiday, it might feel slightly away from Berlin's bustle - however I was very glad of a place to sleep away from the noisier nightlife areas.
Disliked: The hotel bar was a bit random, the one evening we did have a beer, the lady disappeared for so long after serving us that we gave up and paid at reception the next day. It wasn't very late and there were lots of customers still in the bar.

Very good

Liked: Staff were great! Very comfortable room
Disliked: Was assigned accessibility room

Superb

Berlin was brilliant

Liked: Fantastic hotel. Breakfast was excellent value. Transport links are local. Staff were friendly and helpful. Very knowledgeable.
Disliked: N/a

Good but from a 4star...

Liked: The room was big and had a personal bathroom. I didn't try the breakfast and the location was OK. A little far away from the center where all the museums and the activities are.
Disliked: That you have to call them to clean up your room, when in another 3 star room, at the center of the town, the room was cleaned everyday.