Superb

Exceptional

Liked: Cheryl was excellent on taking care of us.

So comfortable! Would book again!

Liked: Location was convenient. Safe part of the city.
Disliked: I think there should be sponges to wash dishes. But they do have a dishwasher so that offsets it.

Stay for the staff and...

Liked: The front desk master Mar is great!
Disliked: Someone was pounding up and down the stairs late at night and early in the morning, for hours.

Would have been nice without...

Liked: Nice location; the rooms have a lot of extras like dirty laundry bags and slippers. But unfortunately, our suite was infested with several different varieties of bugs.
Disliked: No bugs! Also, the check-out clerk should have offered us a discount when we told her about the bugs, but she didn't.

Superb

I plan to move to...

Liked: The staff was great! Loved the suite so I didn’t have to eat out every single meal!
Disliked: The tiny parking spaces. I had to crawl through the back hatch of my car to get in on my way out. At my age and size, this wasn’t easy.

Disappointing

Simple place in a great...

Liked: My wife loved the slippers. The location is great, especially if you have a car. We've stayed here for a week in the main building before, but that particular room was a bit dark and dank, almost a half basement. If we'd been on a higher floor and not in the angle of the building it would have been better probably and maybe we'd have stayed there again, possibly longer. This time we just needed a place to crash for the night where we could park the car and it was OK, a decent price for the area and the city. But the room in the annex was fairly small, in the back and fairly quiet. The worst thing was probably the light just outside the entry in the walkway which shone into the room at night. The room to its credit had a small refer and a bath with a real door, which I appreciate (vs. a sink in the room). A bit like the old American motel rooms--smallish and without many frills. The beds were just OK (two queens), but nothing memorable. Very tidy housekeeping crew, and a helpful and friendly office with coffee and tea.