Pleasant stay

Liked: Breakfast has good selections.
Disliked: Nothing

Disappointing

Liked: We were put on the bottom floor The room smelled a little. We didn't complain as we weren't in it long. If we were goin again we would ask for a room above ground

Comfortable stay in Kensington

Liked: Great location. The room was spacious. It was located on the ground floor at the back of the hotel and very quiet (as requested). The aircon worked well or could be turned off easily if necessary. There is a good-sized fridge.

I would definitely book again!

Liked: The location is perfect, Gloucester Road underground station is in 5 minutes walk. Also The Natural History Museum and Harrods both are in walkable distances. The area was safe and clean. The staff were very helpfull and kind, they stored our luggages before check in and after check out. The hotel in overall was nice.
Disliked: The photos of the double rooms were a bit misleading, or atleast our room didn't look those on the photoes, but it was a nice room. The bathroom was a bit small, and for the hot water we had to wait, altough that might happened because of we showered late. There was a stain in the bed when we arrived, but they changed the bedding so that wasn't a big deal.

Very good

Exceptional

Very good

Liked: Location was perfect
Disliked: Breakfast was a little cold

Excellent !!

Liked: Loved the communal areas - bar, lounge, reception & breakfasts although our bedroom on top floor was a little small! Very friendly helpful staff & great position.

Very good

Liked: Great location. Great price. Very clean and comfortable.