Park Grand London Kensington Guest Reviews
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Fiona Sat, 12 April 2025
Friendly, helpful staff and a...
Liked: The staff were very friendly and helpful. The room was very clean and the bed was extremely comfortable.
Disliked: We didn't realise that the hotel was being refurbished but there was minimal noise and disruption.
Ludwig Fri, 11 April 2025
Good holiday accommodation
Liked: Very comfortable and clean hotel . Location also very good close to centre.
Paul Thu, 10 April 2025
Staff very helpful and friendly,...
Liked: Location was great to get around London, Earls Court tube station five minutes walk from the hotel.
Disliked: Marked hotel down a bit because building work was taking place so some facilities weren't available.
James Mon, 7 April 2025
Bad
Steven Mon, 7 April 2025
Superb
Laurence Mon, 7 April 2025
Park grand stay
Liked: We had a problem with the first room.we got(blocked sink)..staff were only to happy .to give us other room...very helpful
Disliked: Everything was great
Sue Sat, 5 April 2025
We still paid the normal...
Liked: The location is always good convenient for the tube.
Disliked: We have stayed here before many times and although we were aware that building renovations were taking place we didn’t realise to what extent, there was no restaurant , breakfast or bar area . Also the room was cold despite turning the heating up.
Peter Thu, 3 April 2025
Hotel was easy to find...
Liked: Staff at reception very warm and welcoming on arrival. Lovely comfortable room. Room and hotel generally very clean and fresh. The staff were always cheerful and ready to help. Will certainly stay again.
Disliked: Had no negatives
Christopher Wed, 2 April 2025
Generally good but will be...
Liked: A relatively large but inexpensive room near to where I needed to be.
Disliked: Renovation and particularly the closure of the restaurant made my stay much less pleasant than last year. Breakfast at the nearby Marriott was nowhere near as good.
Liam Tue, 1 April 2025
Pleasant
Liked: + Spacious room, great location and helpful staff.- Paid for a deluxe room, didn't have any windows. Room Thermostat was broken so couldn't adjust temperature (reception staff were able to help from a master control room). Breakfast was at a different hotel due to long term building works, which wasn't communicated to us prior to our stay. Communal areas smelt very musty, and rooms were very dated.