Dissapointing

Disliked: The hotel was sterile and not up to the usual Marriot standards.No Club lounge either!

Passable

Disliked: Room Phone was not working and despite the request it was not repaired.the room key didnt work and I have to wait for 40 min to get the renewed room card

Poor

Liked: the location, close to the subway entrance; but the rest was so bad that it invalidates this good point
Disliked: 1 - the hotel refuses to give/send me an invoice/receipt regarding my stay at the hotel with my company details; Hotel tells me it is with booking, booking tells me it is with the hotel; I have always made reservations with booking and the receipts/invoices were always given to me when checking out at the hotels, by the hotels. 2 - every day I had to show the reservation on my cell phone, as it never showed that breakfast was included.3 - on the first day my room was not cleaned. Several of my colleagues had the same problem, some more than one day...4 - the toiletries in the bathroom are not at the level of a Marriott or 4-star hotel...5 - I went to a meeting; the conference room was terrible, tilted backwards with only a screen in front and no side screens; very hot, they never turned on the air conditioning.

Disappointing. The entree is modern...

Disliked: The airconditioning didn’t work in the building. Which made the room unbearably hot. When making a complaint it was clearly known bij the staff already and there was no attempt to offer a solution or compensation. When checking out no apology or anything was offered. Instead they tried to charge me for the WiFi where I had apparently accidentally chosen the paid option. (The WiFi login page is super unclear).Bathroom was dated, toilet started flushing as soon as you sat down. Clearly in need of a modernization/ renovation. All in all a very lousy experience.

not good experience

Liked: only near the conference center
Disliked: i m traveling around the World, This Hotel als 4stars there is no free water in the Lobby for the guests, and the Personal are not freindly,i booked suite room and ,they dont have the room for uns when we arrived,, one man told us the manager will come to uns apologise for that,but in the end no one comes to uns.we arrived very late nicht, the kids are so tired, we have seperate rooms, the next day we have to bring our lagguages to Lobby again, it cost our time and energie because we just have tight schedule in Paris.whenn we come back from our tour to ask for our new room key, we have to wait on the que,finnally it turns us,the guy said he has to go because his workingtime is over.then we switch to another Personal, she said the same answer.the time is off to work.so perfessional ?!!!In the breakfast,there is no Oliver oil on that day and next day i ask for again,they still dont have it. if we dont have cofference in the Hotel, we definitily dont not stay this hotel.

disappointing

Liked: polite, helpful & bilingual staff
Disliked: no ice machineroom not serviced (refreshed)toilet hard to enterpoor location

Very good

Bad

Exceptional