Airport Hotel

Superb

Exceptional

Poor

Liked: Nothing

Very good

Liked: Spacious room, nice bar and restaurant, free shuttle service to CDG Airport, a mini Market in the lobby where snacks and drinks were available.
Disliked: The security at the hotel. A con man was loitering in the reception area and tried to con my husband of taking out money from his wallet. Fortunately, my husband was alert and held onto his money. When he mentioned it to some airline crew members in the smoking area, they said that some of them had also been approached in the exact same manner. They called the Hotel security and went through the CC TV footage and identified the man who had tried to con my husband. Apparently, there is a gang including a woman (the airline crew said they had been approached by some other man) operating in the hotel. The airline crew told the Head of security that things had been missing from their rooms, too and that they did not feel safe in the hotel. The Security Head said they would look into it.

Superb

An unpleasant stay and certainly...

Liked: Location was good for our business requirements. Lounge are was spacious and comfortable. Hotel shuttle bus was excellent to and from Charles de Gaulle airport.
Disliked: It was a very cold day and night in the area and the hotel rooms including the bathrooms (we booked x 2) heating did not work, it was very unpleasant stay and the hotel could not fix it. I was give a portable electric heater that somewhat helped in the large room I had. After complaining, I did receive a small refund to the room cost. Dinner was a bit of a disappointment with small portions at an expensive price. Also, we ordered cheeseburgers from the bar menu, to eat in the lounge, which was very quiet at 2pm, it took them over 30 minutes to deliver the food, unacceptable for this standard of hotel and pricey too! The gents toilet in reception area, had urine on the floor and had a awful smell, so much so, that I had to clean the soles of my shoes with disinfectant!

Exceptional

Very poor