Superb

Wonderful location and beautifully appointed...

Liked: The location is great. The housekeeping staff was very friendly and kind. I was given an upgrade which was unexpected and very nice. The room was beautiful.
Disliked: The common spaces could use more warmth. It’s hard to explain and it might be due to the expansiveness of the atrium which is part of the structure and so unable to be changed. It’s hard to describe, it’s just a feeling.

Way too expensive. For the...

Liked: Beautiful view. Good location.
Disliked: If you loved the 80's, you'll love this place. There was even a (non-working) phone in the water closet. Room was booked for four, but had to call for additional towels -- we only got two. For the money, this hotel needs a severe update. Definitely expected more for the cost of the room. The Fairmont is across the street. MUCH nicer. Also, disliked that it was connected to the convention center. Maybe because we booked on Booking.com, our room was on the lowest floor. Also, a tick off as the view improves the higher you are.

Pleasant

Disliked: No coffee in the room, even though there was a coffee machine. Also no glasses except the ones in the bathroom.

Pleasant

Liked: Perfect location. Friendly staff.
Disliked: The elevators were so slow and only one or two seemed to work. We had to wait for another elevator several times because they were full.

Very good

Good

Okay - would try a...

Liked: The location worked out well for the Taylor Swift show.
Disliked: For the price we paid - over Taylor Swift weekend - i'd have hoped for a little more value inside. The rooms were a little worn, the kettle's wiring almost started a fire. It would have been nice to at least include the breakfast given people were paying double to triple the normal rates.

Very good

Liked: The location and views were amazing, easy to get around as it's close to skytrain.
Disliked: The coffee maker didn't work, so no good morning coffee with my views.