Excellent location. Nicely renovated with...

Liked: We like the location a lot as it’s central to lots of things going on in Hollywood. It’s an older refurbished hotel so it’s got a real charm about it and very nicely done. Great pool area with lovely umbrellas and seating as well as balconies overlooking the pool. We really enjoy staying here. The manager Javier is great and very accommodating.
Disliked: They were doing some electrical work so we are unable to use the pool. Other than that everything was great and they did give us extra drink coupons and free parking to accommodate the inconvenience of not having the pool. The manager Javier was wonderful.

Good

Very poor

undue charges

Liked: Nothing
Disliked: Everything

Very good

Pleasant

Liked: Style
Disliked: No restaurant, bar closed at 8 , no spa as reported on booking

In general I loved it....

Liked: I loved the design of the hotel and the location! I hated some specific people on the front desk although I stayed two weeks one guy who was working was extremely extremely disrespectful and rude! However the manager is super super kind and helpful at all times so even just for him I would always come back! But I left something at the hotel and have been calling them every single day for a week now and the front desk this specific guy has been telling me that he will return my calls or that the manager is not available and they never returned my calls or emails. I do not even know if he has forwarded it to the manager! I strongly think that he should be changed he is a very bad influence to the hotel!

Exceptional

Disappointing

Liked: Horrible Hotel. We had to beg to have our room cleaned every single day. No coffee in the mornings. Staff were impolite. Location feels unsafe. The pool area was the only nice thing about the hotel.