Palette Resort Myrtle Beach by OYO Guest Reviews
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2.1 miles from Myrtle Beach centre |
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Erica Tue, 3 December 2024
Good
Liked: The size and location of my room. The hotel itself was ok.
Disliked: The underground parking was available to me so we kept walking across the road in the cold. The elevators were nasty like it wasn't wiped down or swept in awhile. The room seem like some area's were painted and paint was everywhere and the floor wasn't swept and some things were just dirty and dusty.
James Mon, 2 December 2024
Good room, just need better...
Liked: The room was very spacious and had a homely vibe.
Disliked: A bunch of small things like the door not opening properly, leaky faucets, etc.. rooms could definitely use some TLC. Floor didn't appear swep. Nor mopped.. furniture was stained ..
Ivory Mon, 2 December 2024
Bad
Liked: The location was the only thing I liked
Disliked: The front desk clerks were trying to scam the black girl with purple hair when I 1st checked in tried to get me for a extra $200 I asked about the pet fee cause I saw online it was a fee so I asked she told me it's 200 a pet plus deposit fee so I saw a sign on the desk tht read policies and it said 100.00 a pet so i asked her why the sign say 100 then she said no it's 200.00 I turned the sign around that said 100.00 she said oh they must've changed it then had attitude after I proved she was wrong then she proceeded to tell me I can't have pitbulls now what's funny I don't own pitbulls I have a toy Yorkie an a pocket American bull dog so I said cause I'm black I automatically have pits she started balding her face up and stated I just ask the gave us a room with broken lamps and smoke detectors then the next morning power went out in the room went to front desk it was a light skinned girl there before I could speak she tells me it's a pet fee to stay here as if I didn't come down the elevator so I told her her I already paid it and I won't pay twice then she said I don't see it , I told her how would u if u don't kno what room I came from yall tryin to scam I'll call the police up here then she asked what room an saw it was paid then I got my whole issue for coming down the lights were out in room had to come down twice they kept going out had to transfer rooms horrible stay on my wedding anniversary never again do not stay here
Christy Mon, 2 December 2024
Superb
Liked: The room was clean and roomy
Disliked: It had a great view
True Mon, 25 November 2024
Bad
Liked: The big bed
Disliked: The room did not look the same a picture the pool was out of order
Robert Thu, 14 November 2024
don't expect any decent customer...
Liked: location was good.
Disliked: They staff is very combative. From the time I walked in the door they were trying to make it an unpleasant experience. No one smiles behind the desk. the want to add fees that aren't listed on your site. They dont stand behind their mistakes...overcharged me $26 for room... refunded it but that moneywon't be available for 3 days.so I have no transportation out of hotel.and...abd they could care less
Jonathan Sun, 10 November 2024
Poor
Liked: Never got the $100 I had to put down and they said I’ll get back and never got it back I’ll never ever Stay there again
William Mon, 4 November 2024
Good
Felicia Mon, 4 November 2024
I would boom here again...
Liked: The Location and Oceanfront Room
Disliked: Shower Wouldnt get Hot nor cut completely off, tub had weak spot like its about to fall through the floor, air conditioner wouldnt cool the room unless it was night time
Bright Mon, 28 October 2024
Very good