Palazzo Hotel Guest Reviews
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0.7 miles from Monchengladbach centre |
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Barbara Sun, 17 November 2024
Bad
Liked: Absolutely horrible! Not worth a single cent. Rooms are dirty, some smell like smoke and mold, bathroom drains are plugged (in all 4 rooms we booked for our colleagues) and smell like urine. Doors do not close properly and are damaged. Breakfast was late 4 days and not available the 5th day, and is not worth the money unless less you like food which is after expiry date (multiple items were more then 6 month over the date) . NO parking space available (although they advertise it) . Please stay far away from this place!
Disliked: Everything!
Katie Thu, 7 November 2024
Worst hotel I’ve ever stayed...
Liked: The location
Disliked: It wasn’t clean - the floor was dirty with food and the furniture was not clean. it wasn’t safe - my door was broken like it had been kicked through and there was load shouting and banging through the night. There was also bugs in the room. We left after one night and they did not apologise or refund us for the full price we paid.
Bodo Wed, 30 October 2024
Very poor
Andrew Mon, 28 October 2024
Passable
Disliked: Could do with the curtains being fixed in the room
Anab Sun, 27 October 2024
Disappointing
Disliked: There was peaple fighting one of the rooms and they where making laud noise shouting and kicking all the doors. i was scared. there was no security.
Martin Tue, 15 October 2024
Disappointing
Liked: Location
Disliked: Cleanliness, general standard of (dis)repair, graffiti in the lift, the first room I was allotted hadn’t been cleaned
Owaisahmedqureshi Wed, 2 October 2024
Terrible Experience - Rude Staff...
Liked: Unfortunately, there was nothing about this stay that I liked. The overall experience was disappointing from start to finish.
Disliked: This was the worst hotel experience I’ve ever had. Absolutely no value for the money spent. The room was filthy, with terrible cleaning standards, and the service was shockingly bad. The receptionist was rude and unprofessional. Despite booking a room with breakfast for €20, I couldn’t even get a clean cup for coffee. When I asked for one, the receptionist rudely told me to use the same glass I had just used for juice. Completely unacceptable and disrespectful treatment. I wouldn’t recommend this hotel to anyone.
Adomas Wed, 25 September 2024
Good
Per Sat, 21 September 2024
Passable
Romir Wed, 18 September 2024
Bad