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Palazzo Hotel eee
Palazzo Hotel, Hindenburgstr. 286, Monchengladbach
Area: Nord
(Map)
2.25
HOTEL RATING: 
DISAPPOINTING
2.25 out of 5 (262 Ratings)
0.7 miles from Monchengladbach centre
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Hotel Description
This hotel offers soundproofed rooms and free WiFi. It is located in the heart of Mönchengladbach a 5-minute walk from the main station. Each of the nonsmoking rooms at the Palazzo Hotel has satellite TV. Central Dusseldorf can be reached easily by rail or by car. Free public parking is available outside the Palazzo.

Check-in time: 16:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Room Service
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Sun Deck
` Convenience Store
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Non-smoking property
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Takeout dining services available

Palazzo Hotel Guest Reviews

Overall Average Score: 
Disappointing (2.25 out of 5)

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0.5

Poor - 0.5 out of 5

Barbara Sun, 17 November 2024

Bad

Liked: Absolutely horrible! Not worth a single cent. Rooms are dirty, some smell like smoke and mold, bathroom drains are plugged (in all 4 rooms we booked for our colleagues) and smell like urine. Doors do not close properly and are damaged. Breakfast was late 4 days and not available the 5th day, and is not worth the money unless less you like food which is after expiry date (multiple items were more then 6 month over the date) . NO parking space available (although they advertise it) . Please stay far away from this place!
Disliked: Everything!

0.5

Poor - 0.5 out of 5

Katie Thu, 7 November 2024

Worst hotel I’ve ever stayed...

Liked: The location
Disliked: It wasn’t clean - the floor was dirty with food and the furniture was not clean. it wasn’t safe - my door was broken like it had been kicked through and there was load shouting and banging through the night. There was also bugs in the room. We left after one night and they did not apologise or refund us for the full price we paid.

1

Poor - 1.0 out of 5

Bodo Wed, 30 October 2024

Very poor

2.5

Fair - 2.5 out of 5

Andrew Mon, 28 October 2024

Passable

Disliked: Could do with the curtains being fixed in the room

2

Disappointing - 2.0 out of 5

Anab Sun, 27 October 2024

Disappointing

Disliked: There was peaple fighting one of the rooms and they where making laud noise shouting and kicking all the doors. i was scared. there was no security.

1

Poor - 1.0 out of 5

Martin Tue, 15 October 2024

Disappointing

Liked: Location
Disliked: Cleanliness, general standard of (dis)repair, graffiti in the lift, the first room I was allotted hadn’t been cleaned

0.5

Poor - 0.5 out of 5

Owaisahmedqureshi Wed, 2 October 2024

Terrible Experience - Rude Staff...

Liked: Unfortunately, there was nothing about this stay that I liked. The overall experience was disappointing from start to finish.
Disliked: This was the worst hotel experience I’ve ever had. Absolutely no value for the money spent. The room was filthy, with terrible cleaning standards, and the service was shockingly bad. The receptionist was rude and unprofessional. Despite booking a room with breakfast for €20, I couldn’t even get a clean cup for coffee. When I asked for one, the receptionist rudely told me to use the same glass I had just used for juice. Completely unacceptable and disrespectful treatment. I wouldn’t recommend this hotel to anyone.

3.5

Good - 3.5 out of 5

Adomas Wed, 25 September 2024

Good

2.5

Fair - 2.5 out of 5

Per Sat, 21 September 2024

Passable

0.5

Poor - 0.5 out of 5

Romir Wed, 18 September 2024

Bad

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Palazzo Hotel Hindenburgstr. 286, Monchengladbach