Superb

Liked: Although some areas are currently undergoing redevelopment works, the general atmosphere is not altered.Beyond the location very close to the center, the large room, the huge bed, the bathroom with bathtub but also with shower and electronic controls in all areas, I appreciated the orientation towards the small details that matter: bed linen and bathrobes, slippers, quality amenities, the exceptional minibars.Breakfast was fabulous.The spa area is sensational. Three sauna options and a ladies area.The staff is very friendly, and if it is rainy season you can find umbrella in ypur room or in the lobby.It was a wonderful experience.

Great hotel!

Liked: The rooms were very clean, elegant and spacious I had a miscommunication with a staff at the hotel as we were 4 people but only had one room, the manager sorted very nicely with a without charging me a fortune as it was a last minute extra room. The facilities for wheelchair users were very good and staff were very easy and polite. We didn’t eat at the hotel but had some room services which were excellent The lobby has a piano player every evening The SPA is excellent Thank you all at the hotel to make our stay so easy!!
Disliked: Nothing

Exceptional

Liked: Room was upgraded upon my request with an extra fee so we stayed in a higher category and it was more like a suite. It was spacious and equipped with modern amenities. The hotel staff were very friendly and professional.I loved the place and would consider it again if I have another chance to visit Vienna.
Disliked: little noise from the upgrade activites at some of the hotel parts. However, the staff tried in many ways to make it more comfortable for guests by controlling the work time and offering nice free little treats.

Superb

Liked: Location and clean some of staff
Disliked: The price

Beautiful

Liked: I originally booked a king bed but switched to a twin bed before arrival, and it wasn’t an issue at all. In fact, we were upgraded to a more spacious room, which was incredibly comfortable for both me and my sister. Each day, we received thoughtful notes from the hotel staff, starting with the General Manager and even from the housekeeping team, along with sweets and a relaxing bath/ pillow essentials, which truly made our stay exceptional.The breakfast had a wide variety of options, and the food in the lobby was also fantastic. We enjoyed amazing live music in the lobby at night, which was absolutely stunning. Special thanks to Mohammed at the front desk for checking us in and always making us feel welcome!
Disliked: Nothing

Exceptional

Very good

Perfectly located clean hotel with...

Liked: The hotel is big and perfectly located near tram, bus and metro stations. Rooms are spacious, clean and well equipped. Diversified breakfast buffet.The staff is professional and helpful.

Superb

Liked: Great room, beautiful hotel, nice staff, good location. The spa was very nice. Breakfast is expensive 42 euros pr. person so we didn´t try it.
Disliked: When we were about to leave some staff from the front desk asked if we hadn´t paid for our drinks, that we had while we were waiting for the car to take us to the airport, and it made us feel bad and like thieves and insulted.