Palais Elegance Wien Guest Reviews
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Write a review
Yuliia Fri, 15 November 2024
Superb
Dragana Wed, 6 November 2024
Good
Liked: The location is in the city center, which is great.
Disliked: Entering the apartment is not well explained. We were going through a labyrinth. No one to help anywhere, no one knows anything. We luckily met a man who is from our country, so he offered to help. Room found after an hour. There is a door where is a hidden board with a monitor to enter the code and only then you are in the hall to the apartment.Another bad thing is the deposit of 250 euros, ( we stay only 1 night) which was returned eight days after the chech out. That's not right. That's why I wouldn't go back there, otherwise they would be regular guests.The third disappointment is the parking nearby, which cost 50 euros for one day, not 20 as written in the comments.
Marius Mon, 4 November 2024
very tiny not that elegant...
Liked: very tiny room and the spear bed was not a proper bed, very uncomfortable
Disliked: room size and spare bed
Orhan Sat, 2 November 2024
Exceptional
Liked: Location is very good clean and safe
Disliked: There is no reception you enter the rooms bu following the intructions
Nagihi Sat, 2 November 2024
Superb
Styliana Wed, 30 October 2024
Superb
Saraçoğlu Tue, 22 October 2024
Price / persormance hotel ,...
Liked: 200 meters to center of city , i like the location , the room was clean and the beds are comfortble
Disliked: İt was hard to find the hotel entrance , the rooms like labirents .
Ivan Tue, 15 October 2024
Apartman u centru
Liked: The location is great, close to everyrhing. The apartment is very easy to find, instructions for finding app are very clear. Check in is easy.
Disliked: Apartmant needs a little renovation. You can hear noise from other app.
Heather Mon, 30 September 2024
Very poor
Liked: The check-in was horrible. It is really an airbnb so payment done thru another website. You need to have internet at all times to be able to make payment, log in to a reservation page to get your room # and codes to enter rooms. No signage so other people like us were standing lost trying to figure out. Avoid. The rooms were sold from Hotel Elegance Wein where I booked. THe original place is good with receptionist till 6 pm. Book there.
Daniel Fri, 20 September 2024
Amazing location, and clean, simple,...
Liked: This experience exceeded our expectations. Because it wasn't an official hotel, I had some concerns, but everything turned out very well. The location was incredible. The main floor doorway opens directly on to Josefplatz, where you find the entrance to the national library state hall, as well as the back of the Hofburg complex. It's about a 2 minute walk to the entrance to the Sisi museum and Imperial apartments. The check-in process was smooth and they had a helpful receptionist there on site.
Disliked: The room itself was perfect for our needs but the fixtures were a little cheap. It felt a bit like an Airbnb flip. One of the lights didn't work, and one of the hooks fell off the wall in the bathroom. But I didn't come here expecting high end finishes. I came here for a simple room, with a good location.