OYO Times Square, New York City

I wouldn't stay at this hotel or recommend it to anyone.

Liked: It was close to the show we were going to.
Disliked: Room was extremely small; walls were extremely thin and heard other people in the halls; elevator was broken; hallways were extremely hot.

Bad

Liked: Location
Disliked: Mould on bathroom ceiling. Paint falling off wall. Small room. Checked out after 1 night due to quality

Pleasant

Liked: Location was great. Easy access to Times Square, shopping, attractions and food.
Disliked: The room was very small, could hardly turn around in the bathroom. The bed wasn’t comfy, heat seemed to blow cool the entire time even while set on 80 degrees. There wasn’t a thick quilt or comforter on the bed. The bathroom had a moldy smell.

Exceptional

Find another place if you...

Liked: Location is amazing. If that’s what matters, then this place is perfect.
Disliked: First night - no heating, hot water or access to room safe. Had to change rooms next morning. Curtains wouldn’t open (and in poor condition anyway). Bed just ok. Bathroom / shower very old. Lift VERY slow. Spoke to other guests who had same issues as me. When hearing did work. Was very noisey.

Very good

Bad

Liked: Good location
Disliked: There were roaches in the room with the smell.of sewage throughout the building. Very disheartening. Had high hopes.

Had a wonderful holiday, first...

Liked: Very central to all amenities, clean, when we needed the handy man he came instantly. No complaints
Disliked: Lifts were very slow

Shocking

Liked: The location was excellent for Times Square.
Disliked: We had 2 different rooms because the heating was not working, in the middle of winter.Extra duvets never appeared. Shower room was poor. Sink was cracked.Blinds were very dirty to the extent you didn't want to touch them. Dust on all skirting. Dust and dirt on sheets.Carpet was shocking.When our bathroom steamed up the mirror had writing on it from previous occupants, obviously never cleaned.God knows what the noise outside was, it was constant and mechanical. I can't believe what we paid for this standard of accommodation. Unbelievably poor, what i really want to say should not be put into writing.

Never again.

Liked: The staff were kind and attentive where they could be. The location is good.
Disliked: My wife found a cockroach in the bathroom, which I had to kill. The staff apologised and refunded the facilities fees, approx. $130. But were not able to offer a different room. We were not able to find affordilable alternative locations at such short notice, we would have left immediately if we could.There were many other issues. There was a 2cm gap beneath the door to the room (possibly how rhe uninvited guest got in). There were only 2 elevators, both were very small and slow. No dedicated service elecator so you frequently had to stop for cleaning staff etc. The paintwork and carpets were all old and battered. The vending machines were broken, our room was very big but hardly furnished at all. There was room for a desk and a sofa but it was bare. The electronic blinds didn't work and the room a/c fan was unbelievably loud making sleep very difficult.