Very good

Exceptional

Nice but need to look...

Liked: Lovely place. Room was lovely and clean
Disliked: Paid for breakfast. Told that the chef was not available. I have sent and email regarding this and had no reply. It’s a lid of money to be paying to not get the standard that you expect.

Fabulous!

Liked: Quirky, with lovely staff and service
Disliked: NA

For the price, entirely disappointing...

Liked: The location was good.
Disliked: The entire place was under constructionThe radiator in the bathroom didn’t work There was no hot water in the morning The heating in the room needed to be pushed up to 30°C for it to be even vaguely warm because it was freezing Shampoo conditioner and shower gel containers were entirely empty in the room It was entirely not appropriate for the cost and should’ve been closed down during the construction rather than offering clients the impression that it was operating

Excellent staff member clawed back...

Liked: The staff member on duty was extremely engaging as it was only due to her attitude that no complaint was made about the total state of chaos in the dining room and banging throughout our stay.
Disliked: Ought to have been notified about building works. There was no segregation and literally sitting amongst the building works whilst eating breakfast.

Very good

Exceptional

Liked: Very comfortable bed, staff went above and beyond, June's breakfast was wonderful highly recommend
Disliked: Parking was an issue

Worst stay : avoid !...

Liked: Location was good. Also the girl who was there in mornings was lovely, think she was new and apologetic of set up.
Disliked: As a well travelled family, this has to be one of the worst experiences and I’ve never had to write a poor review but feel this might save over people wasting money and valuable weekend away time. Arrival : No real presence, the hotel is really run down and tired and no reflection to the photographs.Breakfast: not set up, boxes on floor, 2nd morning they were setting up for a wedding tables covered in flowers but no regard to other guests staying. No cereals, fruit juices etc. Rooms : tired, fairly clean but areas of thick dust, glasses not clean. No room refresh to ensure bins empty or need for fresh towels/top up of tea tray which hotels do provide for longer than 2 night stays.Lastly and more concerning we came back to a staff member crying on stairs, to then find her and other guests shouting and arguing outside our room in stairs 30 mins later, we had to go past this to get other staff to come and sort. I asked for management name or owner to be told I had to leave my details for them to contact me, never in any organization does this happen, there should be a contact person. To this date no one has contacted us to follow up from this aggressive incident, had it it not been so late at night we would have moved to another hotel. As in other reviews, my husband went to go for an early morning run & found front door locked and couldn’t get out, eventually found a side door to get out, again never in all our hotel stays have we found this, there is always a night concierge, to make sure all guests are safe especially in the event of a fire or any situation such as what we experienced. Altogether awful stay.