OYO Hotel Pearsall I-35 East Guest Reviews
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< 0.1 miles from Pearsall centre |
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Brice Thu, 31 October 2024
Very good
Earl Mon, 23 September 2024
Exceptional
Vilém Tue, 21 May 2024
worst ever
Disliked: They robbed us of money. We were forced to sleep there for one night - which we needed to pay (again) with cash on the spot.There was some indian family who were saying they are the new owners, that they do not have us registered, wi-fi was not working, so we had problems force them to accept that we indeed have reservation for two rooms. They said they have only one - after our disilusion they gave us one more room without bathroom/wc. And they refused to accept that we paid already. They said OYO will return money, but that didn't happen - at least to my knowledge. No apology whatsoever even.The place was nothing like on the pictures - very old furniture (in a bad way), smell.I was messaging booking.com about the situation, booking.com saw that the second night we were on different place, but we did not receive the money already paid back.One of 3 worst experiences ever (I had 30+ bookings on booking.com and another maybe 50 elsewhere).
Verified Hotel Guest Wed, 10 April 2024
Liked: Easy access.
Disliked: Hotel is not OYO. Under renovation. Thin towels. No wifi, no coffee, no breakfast. Not as advertised.
Esmer Sun, 25 February 2024
Did not stay canceled reservations
Liked: Nothing didn’t stay requested refund
Disliked: My booking room was not available then no hot water beds were not even the size I needed and did not have availability for a disabled person.
Alexis Fri, 2 February 2024
Liked: Nothing
Disliked: The hotel manager was super rude. The hotel was not in good conditions very horrible.
Rolando Sat, 2 December 2023
Bad
Disliked: No hot water canceled and left never received my full money back as they mentioned was there about 2 hours till we found out no hot water..
Snelson Thu, 23 November 2023
Passable
Anonymous Wed, 15 November 2023
Very poor
Liked: The staff where very friendly an make me feel welcome
Disliked: I had bugs on my bed and the wall. Only a few that I killed the first night there but after that I didn’t see anymore.
Liliana Mon, 6 November 2023
Poor
Liked: n/a
Disliked: a lot of roaches, dirty, microwave was dirty and didn't have a plate, sheets smelled dirty, toilet seat was dirty, didn't flush