OYO Hotel Mustang Silver Spring FL Guest Reviews
Write a review
5.9 miles from Ocala centre |
Write a review
Pitts Tue, 22 October 2024
Superb
Liked: Very clean
Janet Mon, 14 October 2024
Bad
Andrea Sat, 12 October 2024
They did not care to...
Liked: Nothing
Disliked: They confirmed my reservation and then turn me away in the middle of night with childern in the car,saying the reservation was canceled
K Fri, 11 October 2024
Bad
Liked: Booked hotel few days before hurricane Milton then they cancelled on us last second. Reported to Attorney General.
Tom Fri, 11 October 2024
Left us homeless because he...
Liked: Nothing. Stock photos. Terrible owner who sent us away for direct bookings. Place was worse than a dump.
Disliked: Absolute sleaze box. Office chairs in the parking lot , no curtains. The owner scammed us. Hurricane Milton evacuees and we used booking .com. He obviously got a bunch of direct calls and booked them to save the commission with plans on turning us away. Which he did ! 3 adults one 87 years old and two dogs. “Go away”.
Priscila Thu, 3 October 2024
Exceptional
Liked: Nice location close to the springs and with all the shops/restaurants/supermarket around. Good wifi and fridge and microwave in the room. Good for a one night stay. Friendly employers and nice pool.
Disliked: A bit old could use some updates but all working fine.
Robert Mon, 30 September 2024
Something shisty going on
Liked: Location
Disliked: I paid for the room with debit card when I got a confirmation from booking.com then had to pay again when I arrived because motel computer was down due to hurricane I paid in cash and wasn't given a receipt until I checked out but now he says I paid him with my MasterCard wrong booking #from the one I was given with booking.com plus he forged my signature on receipt.
Joanna Tue, 24 September 2024
Superb
Liked: Nice crew, comfortable bed,good location, the street wasn't heard from the room so its soundproof enough.
Disliked: The smell in the room was specific but we get used to quickly
Amber Mon, 23 September 2024
Probably one of the worst...
Liked: NOTHING. They’re scammers and a bunch of crooks. DO NOT BOOK THS HOTEL.
Disliked: EVERYTHINF I DISLIKED.If I could give this place a negative 10 review, I would definitely do it.First off, the pictures on the website are very misleading. They look NOTHING as on the websites or any booking apps that you see this hotel through. When I first booked, nothing on the site said about paying for extra people. The owner said it was $20 per extra person. We paid the $20 and then he changed up and said it was $40. I was not going to pay anymore money to this raggedy hotel. It was not even worth what we paid for. Then ontop they ask for cash deposit. One of the locals that lives at this hotel, said they scam people out of money even if the room is properly cleaned and nothing is damaged. It’s a way to make money off of people that are unaware when they book at this hotel. Once we received the key card to the hotel room. The room smelt so musty, stains on the sheets in the bed and pillows. The ac DID NOT WORK. The bathtub was pealing and the tires had dirty suds on them. Floor has hair and dust bunnies around as if no one lived there. Some of the furniture had prior damage to whoever used to stay there. Overall experience was horrible. Even when I paid the $20 for my extra person, the owners started talking in their native language and staring down at us as if it’s our fault they didn’t relay their “supposed policies” that they have in place. They refused to give me my deposit back due to extra people. We were barely there due to how ghetto the place looked overall. People sitting in dirty clothes outside on the benches and smoking INSIDE the rooms. So much for “non smoking rooms”. I would never recommend this hotel to anyone. Very unprofessional, very unclean. And as the last day of check out, a shootout happens literally infront of the hotel and works towards the hotel next door where cops blocked off all roads.
Amy Sun, 15 September 2024
Poor
Liked: Friendly staff and it seems to be in a state of remodel so expect improvement in future
Disliked: Room was awkward and very uncomfortable bed, the furniture was dirty and stained. Too much light filtering in room at night, difficult to sleep