OYO Hotel Houston TX near Medical Center NRG Stadium Guest Reviews
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Bianca, San Ant, visiting NRG Stadium Tue, 25 April 2023
I would not recommend this place! Upon arrival there were multiple sketchy people hanging around the outside of building that made it feel unsafe. The FRONT door was locked and there was no one at the front desk. A few minutes later someone at the front desk flagged us to walk around to a side door. The room I booked on this website was not available. I booked a double bed and received one full sized bed. The pictures were deceiving and our room was incomplete. Check in time was different than listed here on website. I believe the woman said 3p.m. check-in time. The woman then informed us of the required $100 deposit for the room. She suggested that we pay cash as it would benefit us from having to wait for the funds to be available after checking out. I insisted that I did not mind having a hold on my card as I did not have cash on hand. She then proceeded to say they preferrred a $100 cash deposit. We were attending the concert that evening and had already booked an Uber with this place being the pick up location. Luckily my guest had cash on hand. I was already skeptical at this point, but there was no time to find another place and have time to get ready for the concert. Upon entering the room there was a weird smell. The bedroom did not have over head lighting. There was only one small bedside lamp. There was a mirror leaned up against a wall and a light fixture also laying next to it like the room was unfinished. The bathroom did not have a shower curtain. There were also lots of small roaches crawling on multiple surfaces. The mini fridge in the room was very dirty on the inside. There was also no trash bin to be found. I felt uncomfortable leaving our car parked there and hoped it would be intact when we came back. There seemed to be someone living above the room we received. They were playing very loud music and there was an overwhelming smell of marijuana that covered the outside radius of our room. We decided not to stay overnight for all these reasons. We went to the front of the hotel to check out and receive our deposit back. There was no one at the desk and the door was locked. There was a doorbell and a sign that instructed you to ring twice and not hit repeatedly. We waited a few minutes and no one answered. There were still sketchy people walking around the building and a group of people chatting out front. We decided to leave without obtaining our cash deposit.
Liked: I did not enjoy anything about this hotel.
Disliked: Required $100 cash deposit. Lots of sketchy people hanging around the outside of building made it feel unsafe. The room I booked was not available. I booked a double bed and received one full sized bed. Pictures were deceiving. Check in time was different than listed here on website.
Jimmie Wed, 6 November 2024
Bad
Liked: They rooms are nasty
Disliked: The staff,they no help
Lee Tue, 22 October 2024
Never again will we stay...
Liked: Location was decent....kind of difficult to get out in the morning.
Disliked: PEST CONTROL IN NEEDED IMMEDIATELY THE ROACHES WERE EVERYWHERE! EVEN WITH SPRAYING IN AND AROUND THE ROOM DIDN'T DO MUCH GOOD!THE PICTURES ON GOOGLE WEREN'T ANYTHING LIKE THE ROOM WE WERE BOOKED INTO!Not to mention the amount of homeless people around
King Fri, 30 August 2024
Bad
Liked: We didn't stay cause they had no rooms when we got there the lobby was so dirty. Outside we was scared to get out of car homeless people everywhere didn't want to leave car in parking lot scare we would come out and not have a car
Disliked: Everything
Dominique Wed, 14 August 2024
Bad
Michael Tue, 25 June 2024
low cost, 1-2 star experience
Liked: The rate was low but I felt it should've been lower. Staff was pleasant.
Disliked: Booked online in advance, when I arrived, the staff member was unaware how to complete the booking so I waited 4hrs before getting my room. The property isn't very appealing to the eye and the room wasn't much better. Less than stellar wifi and the tv was broken. Toilet stopped up after the 1st use
Olyvia Sat, 22 June 2024
Bad
Adria Fri, 31 May 2024
I never received my refund...
Liked: Nothing
Linda Tue, 19 March 2024
1st room someone was in...
Liked: What breakfast
Verified Hotel Guest Sun, 17 March 2024
Liked: Nothing.
Disliked: No light in the room, all furniture was broken, flies all over the room, room was overcome with very pungent cigarette smoke smell, Matress and bedding was filthy in tatters. I left immediately and wasnt given a refund or apology. Traumatic experience.
Edwards Fri, 15 March 2024
The worse experience in my...
Liked: This was the worse roach invested place that I have stayed in. this facility need to be shut down. I left the next day and requested a refund in which I did not receive. I basely paid for a place and did not stay the time to cover the cost. I'm still requesting to be reimburse for the nights that I did not stay.
Disliked: roaches and flies.