Pleasant

Bad

Liked: I try to check in at 3:00 am I was calling waiting at the lobby for almost 1 hour nobody help me I loss my reservation I paid for nothing and I tried to check today at 6:00pmand the stuff told me my reservation it's going and she say she can't do it anything about it I'm really upset

Great dog friendly hotel convenient...

Liked: Our room was comfortable and the staff were great, especially Kevin. We had our dog and this was definitely a dog friendly place. We also were towing a trailer and there was plenty of room to park. Kevin helped us park right outside our room. Castle Rock is a great town!
Disliked: Smoke detector in the hall was beeping the entire time. Staff said they were waiting on the repair and person.

Person at desk was very...

Liked: Easy to get to/from.
Disliked: No soap. Bed looked like it was not completely made. Heater was exceptionally loud. Broken fixtures. Needed a good dusting.

Very good

Superb

Good

Liked: Close to downtown Castle Rock beds comfortable

Dont stay here

Liked: No breakfast. The TV wasnt available. Loud neighbors and their dog.
Disliked: I canceled my reservation and didnt stay the night but I was still charged.

Good for what it is!

Liked: Good parking and location
Disliked: Broken fire alarm in room, holes in walls.