Exceptional

Superb

Liked: Great location, great value!

Superb

Liked: The room has everything we needed and the staff were friendly and very accommodating.
Disliked: N/A

Very good

Liked: Very comfortable hotel
Disliked: Staff were overwhelmed with computers not working, guests waiting and unsatisfied customers. I waited without acknowledgment to check in for 20.minutes while staff argued with a guest and then picked a fight with another. No apology for the wait and nobody during my whole stay asked how it was. Weird. Must have been a bad day.

I would recommend the Oswego...

Liked: The Oswego Hotel is in a perfect location, close to the sights of Victoria and the hotel couldn't have been more welcoming and comfortable.
Disliked: We wanted to watch our streaming channels while we were there but were't able to figure out how to use the television to do it.

Otherwise it would have been...

Liked: The hotel was fantastic and ideal for my needs.
Disliked: Just one issue related to securing the booking. The money was taken on the first day of my stay which would have fine but then taken again on checkout. I had to convert the cost to dollars which I did not need and I didn’t get my money back for a month afterwards.

Exceptional

Superb

Liked: Happy hour

Very good

Liked: They clean our room very well everyday. That was nice!
Disliked: The bed doesn’t feel like queen more of full size. Reception Staff is not really accommodating.