Exceptional

Great, convenient stay with lovely...

Liked: Very convenient for work in London with great transport links. GREAT shower and comfortable bed.
Disliked: It was very hot in my room but that MAY have been me.

Fabulous, will definitely stay here...

Liked: The staff were exceptional. Friendly, nothing was too much trouble. I had a busy work morning of meetings before checking out and breakfast in my room was offered in a warm & friendly way.I’d definitely stay at the Orange Tree again. Great location, lovely comfy clean rooms and fabulous helpful team of people looking after you.

We were very impressed and...

Liked: Very polite, charming and welcoming receptionist who kindly upgraded our room! Our room was lovely and had everything we needed.
Disliked: Bed was a little hard … could do with a mattress topper… and softer pillows!

Superb

Liked: Accessibility
Disliked: TV didn’t work on room 8 and the milk left on the tea trolley had gone off

Very good

If you want a decent...

Liked: The location, the staff , the rooms , food and beverages , let alone the breakfast and how nothing was too much effort or trouble for anyone there. The room (1) I had was super clean, tidy , a great size, amazing shower and enjoyed it that much stayed for an extra night.
Disliked: I liked everything about this place

The secret gem in Richmond

Liked: Great sized rooms, spotlessly clean, staff so welcoming.

Exceptional

Liked: Great location and friendly staff