Beautiful hotel and interesting place to visit and see inside. It was minutes from the venue where we enjoyed a concert that night. There is a parking garage directly across the street where overnight parking was available for $13. Valet parking was $29 in comparison.

Liked: Roomy and clean room. Desk employees were friendly and informative.
Disliked: Room service prices were obnoxious as I should have expected, so there was no way I was going to order anything. You have to pay for WiFi too.

Beautiful, comfortable beds, friendly front...

Liked: Beautiful and clean.
Disliked: Waiter in restaurant wasn’t friendly or helpful.

Will certainly stay here again!!!

Liked: The room was lovely. The bed very comfortable. Perfect for a Steeler Game weekend! Breakfast in the Terrace Room was delicious too.
Disliked: Cant think of anything : )

I will never book again...

Liked: Absolutely nothing. The customer service was by far the worst. Joel Yeagly was the worst rep I could’ve imagined dealing with.
Disliked: I hated everything. We booked a celebrity guest a hotel stay and they had her in a peeling, moldy, lack of privacy room. No mirrors; outdated televisions, just a poor reflection of a luxury stay. Joel was beyond rude. Toamasina however, was extremely kind and accommodating.

Superb

Exceptional

Exceptional

Very good

Disappointing

Liked: The staff was very professional and friendly.
Disliked: The room was too small, bathroo.m was way too smal and could barely open the door without missing the toilet, neighbor was too noisy, heard way too many doors closing sounding like someone trying to come in on me. Also i could not watch tv without it showing updating message. Will not be using this hotel again.

Exceptional