Omni Rancho Las Palmas Resort & Spa Guest Reviews
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2.4 miles from Rancho Mirage centre |
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Lynn Mon, 11 November 2024
Great for family get away.
Liked: The pools and slides were great. Love that there’s adult spots for peace and quiet. The spa was fabulous.
Disliked: The room was a bit tired and overlooked an arroyo. Not fabulous. A 20% gratuity was added to my (already pricey) spa treatment. That’s ok but then they gave me an envelope for a tip and said I should tip personally to indicate my level of satisfaction! What?!?
Leonardo Mon, 28 October 2024
Exceptional
John Mon, 28 October 2024
Tired resort. Kid friendly. If...
Liked: The rooms are spacious and the grounds are pretty.
Disliked: This place is TIRED. It is long overdue for a real renovation. I have stayed here on and off for years. It was pretty great before the Omni purchased it. It is clearly lacking staffing, maintenance and housekeeping training. They also gouge you for fees. CA is supposed to require disclosure of fees, but you don't have an option on the resort fee even if you are traveling for business and don't use any amenities. Also read the fine print because although there is AMPLE and expansive parking everywhere they still make you pay $25. My highlight...I had trip over two bags of towels/linens that were left in the hallway next to a housekeeping closet (that had its handle/door tied open with a pillowcase) on my way to the ice machine room that had no working light. After calling three times over the 24 hours of my stay someone finally removed the bags of laundry.
Thomas Mon, 28 October 2024
Exceptional
Lee Thu, 24 October 2024
Very good
Mark Wed, 16 October 2024
Exceptional
Lauren Mon, 14 October 2024
Smooth beautiful and relaxing.
Liked: It was so beautiful and everyone so was wonderful. I bought the room for my brother and his wife because they just got married that day. Everyone was so accommodating.
Disliked: Easy access, everything was just beautiful.
Leonardo Tue, 1 October 2024
Superb
Liked: all good better breakfast would be apriciateasethanks
Daniel Tue, 24 September 2024
Good
Liked: Staff was exceptional. Property is beautiful
Disliked: Pool with lazy river was closed under construction$27 per night parking feeBar & Cafe not open Sunday & Monday
Shanesia Mon, 23 September 2024
Exceptional