Old Swan Guest Reviews
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Kirsty Thu, 10 April 2025
Very good
Liked: Breakfast service poor - took a long time to arrive. Arrived separately so I had finished by time other breakfast arrived.Fruit salad was supposed to be pomegranate, passion fruit, melon and pineapple- I just got melon and pineapple!Had to ask for toilet to be cleaned on arrival as a few hairs on toilet seat
Paul Tue, 8 April 2025
Very good
Helen Sat, 5 April 2025
Charming hotel but not worth...
Liked: Friendly staff. Beautiful location. Good breakfast. Clean room. Characterful building.Good parking. Very small room and bed. It made the night uncomfortable. Newly renovated bathroom but no blind on window. No full length mirror. Only one plug socket which made charging phones difficult. Difficult to connect to the WiFi.Room was expensive for the size
Dave Thu, 3 April 2025
Passable
Liked: Dirty extraction fan in bathroom, phone did not work & food not as advertised on line.
Claire Mon, 31 March 2025
Beautiful Hotel, in a Beautiful...
Liked: Hotel was set in a beautiful little village, with excellent parking. We were made to feel very welcome and nice little touches in the room with water bowels for the dogsRoom was clean, the bathroom was a little dated but still clean usable, this was just personal choice
Disliked: Bathroom was a bit dated
Geetha Sat, 29 March 2025
Very Nice.
Liked: Nice rooms, comfortable beds, good parking.
Disliked: Bit of a maze with lots of stairs if you have leg problems.
Gaia Thu, 27 March 2025
Pre-wedding style and comfort
Liked: The property was absolutely stunning, combining Victorian elegance with modern touches done in a thoughtful way. The shower was huge, the bed was comfortable and the refreshments were lovely. A few suggestions - a door was creaking a lot when we first arrived and we were a little disconcerted to find that the door out to the back area from our room was left unlocked. In addition, the cushions and blanket on the bed were very scratchy which wasn't great due to sensory issues. Other than that, everything was well-kempt and just beautiful. Breakfast was delicious (the bacon was more burnt than crispy but that's down to personal preference I suppose) and the server was lovely. Thanks for making the night before my wedding so special.
Sophie Sun, 23 March 2025
Exceptional
Matthew Wed, 19 March 2025
Dissapointing, refurb or drop your...
Liked: Location and the heritage.
Disliked: The room was tired and in need of refurb, there was a bad smell in the corridors close to my room and just not the level of quality I expected for the price.
Steven Sun, 16 March 2025
Very good
Liked: Very nice stay. Will stay again. Staff very friendly. Great food