Superb

We have stayed at the...

Liked: .Friendly & helpful staff

Superb

Liked: Apart from its charm and character, The Old Swan's location is perfect and walking distance from Harrogate's shops, bars and restaurants

A pleasant stay

Liked: We liked the location. The food was good quality. All the staff were helpful. The hotel main areas are clean and comfortable. The rooms are clean too.
Disliked: The hotel was completely cashless. Which was stressful as my elderly mother only has a Cash point card. I can use my Card but my mother wanted to attend to her own finances. The beds are small. and the hotel rooms need updating.

Very good

Liked: The location breakfast and evening meal the longe/bar was good although paying for parking was a bit much.
Disliked: Paying for parking.

Very good

Very good

Liked: Great location nice hotel.
Disliked: Slightly dated, large, comfortable rooms. Breakfast was different every day good food just confused service two days al a carte offered one day not at all. Overall the group meals were poor, more canteen than restaurant

Pleasant

Pleasant

Liked: Its location
Disliked: Room and hotel in general were cool. Mentioned the room temperature to reception but nothing done. Radiator was lukewarm at top and cold down the remainder of it.